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The glass on the back of my iPhone 4 cracked badly!

B

Booju16

macrumors member
Original poster
Jun 15, 2010
86
0
Gotham City, NY
My iPhone 4 has been in a case for the life of the phone. It wasn't until recently, I removed the case, and lo and behold, the glass on the back of my iPhone 4 was shattered. I contacted my local Apple store, and was told that they would replace at a cost of about $32. From my P.O.V, I don't think I should be paying for a replacement glass because my phone was in a case, and techinically shouldn't have cracked.

I ran into this story: https://www.macrumors.com/2011/01/28/class-action-lawsuit-filed-over-iphone-4-glass-breakage/

Is it possible for me to get my phone fixed free of charge?
 
Please show where Apple has promised that the glass won't break if it is in a case. Maybe the case manufacturer should pay for it.:rolleyes: You damaged your phone, deal with it and stop trying to blame someone else. It is always possible Apple will replace it for free. However, it is only $32 so it really isn't a big deal if they don't.
 
Last edited:
I have never used a case on any of my iPhones. I checked the other day, and lo and behold they are all in pristine condition!!! I think Apple should pay me something, I mean, it's like free advertising for them!!! Oh, did that not make any sense?
 
Just having your iPhone in case is not enough reason for the glass not to be broken. I remember reading a comment last summer here on the forum of a guy who had his phone in a case, but dropped it and assumed the case protected the phone (it was a short fall), 2 weeks later when he removed the case he realized that the back plate was shattered.

I'm not saying that you dropped it, but don't assume that by just having your iPhone in a case that it is fully protected.
 
You might get someone to take pity on you and replace it for free, but no case is guaranteed to protect the back, and it's $32, come on man!
 
Booju16 said:
Is it possible for me to get my phone fixed free of charge?
Click to expand...

Went to the Apple Store and asked how much to replace the back, $29.99, and I told them up front that the phone was dropped. After 15 minutes, the guy came out of the back room with the fixed phone and papers to sign. The service was free of any charges.
 
I could never see going through all that trouble with a lawsuit for a $30 repair, sorry

Buy the back on ebay for $20 and DIY
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_2 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16)

That's pretty much implied by the price tag.
 
theLimit said:
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_2 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16)

That's pretty much implied by the price tag.
Click to expand...

I respectfully disagree. This is the first time Apple has created an entire phone out of glass, SMH.
 
Booju16 said:
My iPhone 4 has been in a case for the life of the phone. It wasn't until recently, I removed the case, and lo and behold, the glass on the back of my iPhone 4 was shattered. I contacted my local Apple store, and was told that they would replace at a cost of about $32. From my P.O.V, I don't think I should be paying for a replacement glass because my phone was in a case, and techinically shouldn't have cracked.

I ran into this story: https://www.macrumors.com/2011/01/28/class-action-lawsuit-filed-over-iphone-4-glass-breakage/

Is it possible for me to get my phone fixed free of charge?
Click to expand...

I'm with you man. I bought the condom and put it on correctly. The way I see it, Trojan should have to pay the child support, not me.
 
Booju16 said:
Fragile, handle with care, should've been on the box.
Click to expand...

Now it will be

AAAAAqnDcgwAAAAAARYkhA.jpg
 
Booju16 said:
Fragile, handle with care, should've been on the box.
Click to expand...

You're joking right? Number one, it's glass, any educated person knows to be careful - it's not Apple's fault if you don't understand that glass does in fact break. Number two, I doubt you just took the case off and it was shattered. You HAD to drop the phone. It's not Apple's fault if you can't take care of your possessions. Number three, $32 is much cheaper than them making you pay full price for a new phone, and most likely, if you're truthful with them, they'll replace it for free.
 
Booju16 said:
Fragile, handle with care, should've been on the box.
Click to expand...

The phone has a glass front and back and you need to be told that it should be handled with care? :rolleyes: How old are you? Take responsibility for your own actions and pay the $32.
 
Booju16 said:
Apple has created an entire phone out of glass, SMH.
Click to expand...

Well there you have it sir. You clearly admit that you know the "entire phone out of glass".
Thus knowing so, sir, you clearly admit knowing it is fragile. You may disagree, but any jury will have a concept of the fragility of glass. Whether it be on a phone, on a house, something to drink out of etc. And knowing this fragility, have a common sense idea that glass will break if not handled with care. Does a window not shatter when a rock is thrown through it? Does a drinking glass not break when dropped? They are glass, of course they do.

Thus ladies and gentlemen, I submit to you that the aforementioned OP did knowingly and willfully understand that this phone was made of glass and should be handled with care. Requiring a statement on the box of this fact would merely be inconsequential as these facts were already clearly known to the plaintiff.
The argument that "Fragile, handle with care, should've been on the box." makes a mockery of common sense and of the MR court.
The defense rests.


P.S. Having a case on your phone means nothing to anyone. I have bumpers on my car, does that mean I get to sue the manufacturer if I get into a wreck? No. Again..common sense & logic.
 
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