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nshinka

macrumors member
Original poster
Apr 4, 2020
30
5
My iPhone 13 suddenly started rebooting whenever I accept an incoming call, so I tried to reset it via iOS.
The iPhone then got stuck in a boot loop, so I tried to factory reset it via my Mac.
The factory reset stops halfway through and the iPhone goes into the boot loop again.
So I put the iPhone into the DFU Mode and tired to reset it via the Mac that way.
It gets midway through and then I get this error on the Mac:
Screen Shot 2023-10-14 at 6.00.36 pm.png

I couldn't find anything by Googling this error.

So, where do I go from here? Apple store?

Thanks.
 
Assuming the phone can pass all diagnostics and is in good condition. And back it up please.

Make sure you have the latest Mac OS and a solid internet connection.
Disable FMM for your phone, via the settings or on iCloud.com.
You can reset the phone through the general settings at the bottom.

I assume by DFU mode, you mean recovery, right?
 
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