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MythicFrost

macrumors 68040
Original poster
Mar 11, 2009
3,944
40
Australia
Hi,

My dad's 2013 iMac is running Yosemite (10.10.5) and we recently bought him a new 5TB backup drive to replace his previous, nearly full backup drive. The backup drive is connected to a new Orico 10-port USB 3 hub, and both the drive and hub are self powered.

I tried 4-5 backups, the first failed after about 3 hours and subsequent backups failed anywhere between 10 seconds and 3 minutes, consistently. (There was a reboot done after the first backup as well.)

Regarding time machine

The backup however failed to run. I checked the console log for the following errors:

Code:
14/01/2017 8:43:03.995 am com.apple.backupd[210]: Starting manual backup
14/01/2017 8:43:04.000 am com.apple.backupd[210]: Backing up to /dev/disk4s2: /Volumes/Backup/Backups.backupdb
14/01/2017 8:43:04.546 am com.apple.backupd[210]: Forcing deep traversal on source: "M4 SSD" (device: /dev/disk1s2 mount: '/' fsUUID: 0A8D491F-4710-38AA-B38F-DCEF6C08AFB5 eventDBUUID: 9B14D9D9-8AC7-4727-A606-6B0B31CE9D67)
14/01/2017 8:43:05.196 am com.apple.backupd[210]: Total content size: 340.07 GB excluded items size: 28.74 GB for volume M4 SSD
14/01/2017 8:43:05.196 am com.apple.backupd[210]: Found 1028011 files (311.34 GB) needing backup
14/01/2017 8:43:05.197 am com.apple.backupd[210]: 332.81 GB required (including padding), 5 TB available
14/01/2017 8:43:22.341 am com.apple.backupd[210]: Stopping backup.
14/01/2017 8:43:22.341 am com.apple.backupd[210]: Error: (-36) SrcErr:YES Copying /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/PaperCapture.acroplugin/Contents/Frameworks/OCRLibrary.framework/Versions/A/Frameworks/iDRS15.framework/Versions/A/Resources/chinese_font_features.bin to (null)
14/01/2017 8:43:22.351 am com.apple.backupd[210]: Copied 11448 items (2.28 GB) from volume M4 SSD. Linked 0.
14/01/2017 8:43:22.351 am com.apple.backupd[210]: Copy stage failed with error:11
14/01/2017 8:43:22.856 am com.apple.backupd[210]: Backup failed with error 11: 11

We've never had this issue before at all. Why is it trying to backup a file to NULL?

Regarding permissions

It seems to me, and I'm no expert, that the permissions on the drive may be a bit messed up. Some items have permissions set for his primary admin account, and then his secondary "Pro Tools" admin account, and then some are just "System" or "everyone".... sometimes there are multiple "everyones" with different settings.

I don't know why any of the settings are like that. What should they be set to? I assume both his main and secondary admin accounts should have full permissions to all files. (The backup is running under his main account.)

And out of curiosity, what happens if his boot drive fails and instead of restoring from the backup (maybe it wasn't working or he needed to do a clean install) I try to restore individual files from the backup to his (fresh install) new account with a new username -- will that not work? Should I turn permissions off altogether for his boot drive?

Appreciate any help with this!
 
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