Time machine does not let me backup to WD MyCloud

[EfratSaar]

Hi!
I've recently purchased the 3 Tera WD MyCloud Hard Drive.
I'm trying to connect my Time Machine on my iMac but it doesn't let me in with my password.
When I try getting into that hard drive without the Time Machine there is no problem. However, trying to configure the time machine to that drive is impossible. It keeps telling me the password is wrong.
I don't get it...
Anyone?

 

[maflynn]

Are you sure that WD MyCloud is compatible for time machine? Some DAS/NAS units are not.

Edit: looks like it is.

Did you look at what WD has to say here: http://wdc.custhelp.com/app/answers...network-drive-with-apple-time-machine-backups

 

[Apple_Robert]

In the WD MyCloud dashboard, make sure you set the Time Machine folder to private and give the person (share) who will be accessing the backups a password for the Time Machine folder. It can't be public and work with a password. If you try to log in as a guest to do Time Machine backups, it won't work as well. I found it to be very, very slow that way.

If you have any other questions or problems, let me know. I have the same model and it is working well here via ethernet.

Edited to add: if you wish to log in as a guest you don't need a password. If you try to input one, it will be rejected, unless the folder is private and a password set for it with a particular share.

 

[EfratSaar]

Thankyou very much for your comments!
I tried saving the Time Machine as private an the WD MyCloud dashboard, and also gave it a password (the same as the one for the WD MyCloud, just in case) , but still it doesn't let me connect between the Time Machine and the WD MyCloud.
I tried connecting between them via Guest and that was no problem.
Is it a good idea to connect them as Guest?
I don't understand why it doesn't work with the password...
Any help will be greatly appreciated

 

[Apple_Robert]

Thankyou very much for your comments!
I tried saving the Time Machine as private an the WD MyCloud dashboard, and also gave it a password (the same as the one for the WD MyCloud, just in case) , but still it doesn't let me connect between the Time Machine and the WD MyCloud.
I tried connecting between them via Guest and that was no problem.
Is it a good idea to connect them as Guest?
I don't understand why it doesn't work with the password...
Any help will be greatly appreciated

More than likely, you have a setting wrong in your dashboard setup. If you pull up WD MyCloud in finder, do you see the Time Machine folder?

 

[Astrit91]

In the WD MyCloud dashboard, make sure you set the Time Machine folder to private and give the person (share) who will be accessing the backups a password for the Time Machine folder. It can't be public and work with a password. If you try to log in as a guest to do Time Machine backups, it won't work as well. I found it to be very, very slow that way.

If you have any other questions or problems, let me know. I have the same model and it is working well here via ethernet.

Edited to add: if you wish to log in as a guest you don't need a password. If you try to input one, it will be rejected, unless the folder is private and a password set for it with a particular share.

[doublepost=1487882163][/doublepost]Dude, can you pleaseeee help me with the WD My Cloud.

Basically, I am clicking on Time Machine and click on Select Backup Disk but it cannot find WD My Cloud at all!

On the WD My Cloud dashboard I have enabled time machine access, made the time machine folder public and accessible to my user name but still nothing. Help?

 

[Apple_Robert]

[doublepost=1487882163][/doublepost]Dude, can you pleaseeee help me with the WD My Cloud.

Basically, I am clicking on Time Machine and click on Select Backup Disk but it cannot find WD My Cloud at all!

On the WD My Cloud dashboard I have enabled time machine access, made the time machine folder public and accessible to my user name but still nothing. Help?

Is the WD My Cloud showing in Finder?

 

[Astrit91]

Is the WD My Cloud showing in Finder?

Yes it is showing on finder

 

[CoastalOR]

[doublepost=1487882163][/doublepost]Dude, can you pleaseeee help me with the WD My Cloud.

Basically, I am clicking on Time Machine and click on Select Backup Disk but it cannot find WD My Cloud at all!

On the WD My Cloud dashboard I have enabled time machine access, made the time machine folder public and accessible to my user name but still nothing. Help?

Is the WD My Cloud formatted Mac OS Extended (Journaled)?

 

[Astrit91]

Is the WD My Cloud formatted Mac OS Extended (Journaled)?

Not as far as I know. How do you check this? As far as I know it is as it was when it was unboxed from new. I don't want to remove everything from it, store it then have to put it all back in the hard drive.

 

[Apple_Robert]

Not as far as I know. How do you check this? As far as I know it is as it was when it was unboxed from new. I don't want to remove everything from it, store it then have to put it all back in the hard drive.

Are you using the WD Cloud as a network drive for backup purposes, or are you using it as a USB backup device? If the former, you do not need to format it. If the latter, you need to format the WD My Cloud as Extended Journal.

Make sure to read over my post you originally quoted. If you are using the Cloud as a network drive, make sure that your WD software is updated.

It has been my experience, as well as many others here, on there WD site and elsewhere, that the WD My Cloud does not work well at all for Mac Time Machine use, even though it comes set up for it. If you do get Finder to see it, the backups end up being corrupt (most of the time) and Time Machine will post a message telling you of such, and wanting to start a new back up. In my opinion, it would be best to return the WD My Cloud, (tell the store that it isn't working properly) get an AirPort Extreme, connect a WD USB drive to the back of it, and use it for your Time Machine backups. It will work smoothly. If you can't return it, we (the users here can attempt to help you get it going). Just know that it can't be relied upon.

I ditched the WD MyCloud a while back, and connected a USB powered hub to the back of my AirPort Extreme. I have 1 WD 4 TB drive for TM backup, another for a secondary TM backup, and 1 4TB drive for my iTunes streaming library.

 

[Astrit91]

Are you using the WD Cloud as a network drive for backup purposes, or are you using it as a USB backup device? If the former, you do not need to format it. If the latter, you need to format the WD My Cloud as Extended Journal.

Make sure to read over my post you originally quoted. If you are using the Cloud as a network drive, make sure that your WD software is updated.

It has been my experience, as well as many others here, on there WD site and elsewhere, that the WD My Cloud does not work well at all for Mac Time Machine use, even though it comes set up for it. If you do get Finder to see it, the backups end up being corrupt (most of the time) and Time Machine will post a message telling you of such, and wanting to start a new back up. In my opinion, it would be best to return the WD My Cloud, (tell the store that it isn't working properly) get an AirPort Extreme, connect a WD USB drive to the back of it, and use it for your Time Machine backups. It will work smoothly. If you can't return it, we (the users here can attempt to help you get it going). Just know that it can't be relied upon.

I ditched the WD MyCloud a while back, and connected a USB powered hub to the back of my AirPort Extreme. I have 1 WD 4 TB drive for TM backup, another for a secondary TM backup, and 1 4TB drive for my iTunes streaming library.

Yeah I'm following all instructions and everything is up to date including My Cloud and Mac OS. I use My Cloud as a network drive whereby I upload and access all my files remotely. If only I could just do Time Machine backups of my mac wirelessly.

I see what you're saying about connecting a USB to the Macbook and then attempting to back it up - that hasn't been tried but it should work fine as Time Machine would recognise it and back up.

However, wirelessly it does not find My Cloud (it found it once before and still didn't back up).

Returning it wouldn't be an option as that would mean a lot of hassle backing that up as well. But worst case scenario I may have to do that if WD cannot help with a resolution. Thanks.