Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
To those getting replacements
- Thread starter mobutt
- Start date
- Sort by reaction score
Still pending. May I ask why yours is being replaced?
Mine has screen separation from the body of the watch.
Mine has screen separation from the body of the watch.
I'm in the process of getting a replacement, was on the phone with engineering over the weekend. My wrist detection is not working correctly, just waiting for the Apple Rep. to call me back to arrange it. He told me that my store does not have any replacements.
Hoping to send mine out for replacement tonight or tomorrow(whenever I get my return box) My battery is defective. Only get about 3 hours on a full charge. Just hoping the 2-3 day turn-around they quoted me is accurate!
Anyone receive their replacements yet?
I'm on day 3 of the 3-5 day estimate and am at stage "product replacement pending"
I'm on day 3 of the 3-5 day estimate and am at stage "product replacement pending"
Filed my claim on the 30th just got my replacement this morning the 4th so that's 4 days including the weekend.
Was it just the watch body or did they ship you a new watch with band included? I am hearing some people in Canada are getting new watches with bands vs. just the body.
Anyone else getting a full replacement? Had an issue with the band and band connector, and phone apple support offered me the option for a band new in box as soon as they get mine. 2-3 week wait though but I don't mind.
Just received my replacement this morning. The battery was defective on my 42mm Sport. I sent in the watch last Wednesday(just the watch, no band) They got it Thursday, shipped out my new watch on Friday. It's only standard overnight shipping, not priority. The whole process for me took just over a week. It was maddening waiting the entire weekend. My delivery time(from FedEx) was by 8pm tonight, but it was in my hands by 11:15am.
Do any of you guys have AC+? Cause if its like my iPhone replacements, they can ship the new one to you and once you get it send the defective one back.
I do not have Apple Care+
I handed mine over Wednesday night the 29th. My repair status was just updated to "Replacement product shipped" so I should have it tomorrow or Wednesday. Not a bad turnaround, exactly what they said to expect.
If anyone thinks it sucks to wait for one in the mail, try finally getting one, then having to give it back and wait for another one all over again!!! Lol.
I handed mine over Wednesday night the 29th. My repair status was just updated to "Replacement product shipped" so I should have it tomorrow or Wednesday. Not a bad turnaround, exactly what they said to expect.
If anyone thinks it sucks to wait for one in the mail, try finally getting one, then having to give it back and wait for another one all over again!!! Lol.
Apple+, called in for replacement unit late Tuesday, new unit now shipping eta tmrw. Issue was contacts button when selected cause reboot. Since then can't answer odd phone call. Hoping replace fixes all. In canada, all info pints to no band, watch only.