iPhone 12 Pro Total Freeze - iPhone 12 Pro

[funkymonkeyboy]

Just experienced something which I have never had on an apple product, a total prolonged screen freeze.
I got my new iPhone 12 pro today. All was going well until a few minutes ago when I received an iMessage and suddenly my iPhone screen totally froze up and was completely unresponsive for well over a minute. It finally restarted its self and everything seems back to normal. P

 

[maka344]

It does happen. Soft restart will normally resolve this.

 

[Knowlege Bomb]

Hopefully an isolated incident. Which software version are you on?

 

[funkymonkeyboy]

14.1 came with the iPhone 12 pro that I purchased today. The device had been restarted prior to the freeze. Slightly worried as I hope this is just a software glitch and not a hardware problem. I will be monitoring this.

 

[ryantbfh]

Yep constantly happens to me!!

 

[Taz Mangus]

Yep constantly happens to me!!

Are you reporting this to Apple?

 

[ryantbfh]

Are you reporting this to Apple?

Did 4 days ago and never got the promised call from support about it 🤷

 

[Jerome55b]

Hi All,

After 1 wwek of use, just experienced my first freeze. It was during a call back from applecare (for another product) couldn't hear anything then iphone froze, unresponsive and reboot automatically.

I ll see if it appears again

 

[philrock]

My iMessage has been stalling regularly but only for a few seconds. It's pretty annoying really. It always catches up with me but typically I go two to three words before they start appearing on screen.

 

[funkymonkeyboy]

My iMessage has been stalling regularly but only for a few seconds. It's pretty annoying really. It always catches up with me but typically I go two to three words before they start appearing on screen.

Did iOS 14.2 fix it?

 

[TheYayAreaLiving 🎗️]

Mine is

My iMessage has been stalling regularly but only for a few seconds. It's pretty annoying really. It always catches up with me but typically I go two to three words before they start appearing on screen.

Mine is installing it too! Do u have messages being downloaded via iCloud?

 

[philrock]

Did iOS 14.2 fix it?

No, I'm installing 14.2 (2.0) now tho...

 

[Madtiger27]

press volume UP...press volume DOWN...then press and HOLD PWR button until white apple logo appears....

 

[philrock]

Mine is

Mine is installing it too! Do u have messages being downloaded via iCloud?

I'm not sure what you mean? Like an error message or prompt?