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churinoff

macrumors newbie
Original poster
Apr 25, 2010
5
0
NC
My iPad Air 2 was running the latest iOS before updating to iOS 10.0.1 two days ago. Touch ID no longer works and when I go to Settings / Touch ID& Passcode and slide iPad Unlock, I get the following error message:
FAILED Unable to complete Touch ID setup. Please go back and try again.

The Apple forum for iPad has an entry with the same problem for an iPad from September 14th. The only posted answer suggests restarting - which I did, and it took a few minutes to do so - and then to Reset ALL Settings - which I also did to no avail. Touch ID still can no longer be accessed.
Any suggestions?
 
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