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Laurence Eckert

macrumors member
Original poster
Jun 6, 2014
50
21
When I first got my iPhone 6 Plus, Touch ID was working flawlessly, not it is failing to recognize my finger print when unlocking my device or authorizing purchases. I have removed the fingerprints in hopes that it would fix the issue but the problem persists. Can someone help me with this?
 
It's possible your Touch ID is broken. Try taking it to an Apple store but first back it up to iCloud or iTunes on a computer.
 
Maybe you are experiencing that fading/forgetting effect that so many people run into and that was never really fixed. If so you need to rescan once in a while. If that does not work then it's some other problem.
 
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