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EmbraceTheOne

macrumors 6502a
Original poster
Aug 26, 2011
688
16
Anyone else have this issue?

Basically, I'll be on the phone talking, I'll receive a notification (whether its a Badge, Or a banner, And my touch screen becomes completely unresponsive. Can't end the call, Can't scroll through apps, Can barely do anything.

This happened for the second time yesterday. I was attempting to hang up a call, A banner popped up, I couldn't click End.

I tried holding the Sleep/wake button, The "Turn off" appeared, But I couldn't slide it.

Anyone else have this issue?
 
Do you have a case that wraps around the front of the phone? Wondering if something is triggering the proximity sensor that locks the screen.
 
Do you have a case that wraps around the front of the phone? Wondering if something is triggering the proximity sensor that locks the screen.

If that were the case, then it would also turn the screen off.

Two cases I can see being possible here: A software bug remnant from a restore or a hardware issue that is causing your touchscreen to turn off while keeping the display on.
 
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