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Planins

macrumors member
Original poster
Jul 8, 2012
36
0
Ever since I got my iPhone 5S, whenever I decline a call by pressing the power button twice, the touchscreen becomes unresponsive until I lock the phone and then unlock it again. I have always thought this is a bug in iOS but now that almost half a year has passed, I am beginning to think my phone is somewhat at fault. I have restored it since and even set it as new a couple of times but to no avail. Do you guys have the same problem or not?
My iPhone is the 32GB unlocked european version. Thanks!
 
IIRC it happened to me a couple of times, so it could be a software bug.
But it is very difficult to reproduce, since I'm declining calls every day but that doesn't happen.
 
IIRC it happened to me a couple of times, so it could be a software bug.
But it is very difficult to reproduce, since I'm declining calls every day but that doesn't happen.

It happens every single time I do. But my phone functions perfectly, absolutely nothing wrong with it. Doesn't look like a hardware malfunction to me...
 
Tried about 10 times and couldn't get the phone to "freeze". It does seem to hang up for a second or so while the call is being routed to voice mail, but that's it.
 
It happens every single time I do. But my phone functions perfectly, absolutely nothing wrong with it. Doesn't look like a hardware malfunction to me...

It's very strange it happens every single time for you.
That's not the normal behavior...
 
It's very strange it happens every single time for you.
That's not the normal behavior...

I wish I had an Apple Store in my country but the best I can do is bring it to my carrier and they would never see that as an issue. Thank you for your answers anyway!
 
Have you tried..

1) Doing a restart & hard reset of phone?
2) Force closing the phone app?
3) Removing the SIM card and re inseting?
4) Reset All Settings?
5) Erase all Contents & Settings without restoring from a backup?
 
I wish I had an Apple Store in my country but the best I can do is bring it to my carrier and they would never see that as an issue. Thank you for your answers anyway!

I'm sorry.
That's the reason why I wouldn't buy an iPhone in a country without a proper Apple store available.
 
Have you tried..

1) Doing a restart & hard reset of phone?
2) Force closing the phone app?
3) Removing the SIM card and re inseting?
4) Reset All Settings?
5) Erase all Contents & Settings without restoring from a backup?

If you had bothered to read my post, you'd have seen that I have restored the phone as new more than once, let alone force closing the phone app...

Thanks for the help anyway, I appreciate it.
 
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