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mjgunn

macrumors member
Original poster
Sep 7, 2006
82
1
Purchased My 14 Pro in store on launch day, went back last night to trade in my old phone after making sure all my various work authenticators, etc, were transferred to the 14. I do this every year when I or my wife upgrade (bring both phones home, and return later to complete the trade in). Last night the rep went through the whole trade in process but at the end said that with the $1000 trade in deals this year it HAS to be done through the mail. Not a fan of mail in trades since I hear enough stories of values being lowered when it's received that I'd rather not chance it. Has anyone been able to do the trade in in store (with AT&T if it's different for different carriers)
 
Haven't gotten mine this year yet, but other years they took the trade in store. I always set up in store then they take it.
 
Right, like I said in the past, no problem. Looking for anyone with experience doing it this year.
 
I did a carrier trade in deal (T-Mobile) with my iPhone I got through Apple. Did store pickup at the Apple Store. My order said it would send me a mail in trade in kit and the order even said the trade in had to be sent in and couldn’t be traded in at the store.

However on Saturday when I picked up my phone I was able to get them to switch it to in store trade in and I have confirmed on my line that the trade in promo I was getting with T-Mobile did indeed go through fine and I’ll be getting the expected credits.
 
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