You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser.
macrumors 65816
Original poster
Where in the email did you find the 11 digit confirmation number for trade-in status?
In the email referred to below, I see 2 numbers
1) Serial # of my trade-in
2) 10 digit Order number
neither have 11 digits
???