Trade up

[jacintosh]

I just received a new, unopened macbook pro with the glossy screen. Would Apple take this in on an upgrade to the HD anti-glare screen?

I currently have the matte finish on my old macbook pro. I'm giving this one to my wife. My fear with the new one....and I got it for a real good price, is that the glossy screen looks cheap, and it will be reflective and not show well in most different lighting situations.

 

[simsaladimbamba]

Did you get it from Apple?

 

[sweetbrat]

If you purchased it from Apple then you could return it, get your money back and purchase the anti-glare one. If you purchased it anywhere else, no. Apple doesn't do trade-ins or trade-ups.

 

[JTravers]

For questions like this, it's best to just go to an Apple store and see what happens. The official policy would probably be to deny such a request, but you never know the whims of the Apple store reps. If the box is unopened and you get a cooperative rep, you may be allowed to return for store credit if you let them know you'll be upgrading to a higher priced model.