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tried to exchange UMB for MBP got $250.00 instead

I

ikos

macrumors regular
Original poster
Jun 1, 2009
137
0
Toronto, Ontario
today my wife and I went to the apple store to buy her a new 13" MBP, I had purchased mine a month prior when it was a MacBook. so I asked the manager if I could replace mine for the new MBP, she said she could not do that ( I though it was worth a shot! ) but was willing to adjust my receipt with a refund of $250, apparently my Macbook is now worth $1499 and I paid $1749 so at least I walked out of the store with $250!

BTW I'm in Toronto, Canada thats why the prices are higher.
 
Thanks and well done for trying. If you are happy with your MacBook anyway, the $250 back is probably a better deal. That's a good Apple story - it's little things like this that keep customers loyal.
 
Hmm, that's interesting. I guess Apple just doesn't want the Macbook back in their possession. If they were willing to give $250 credit back I can't see why they wouldn't just charge the OP a restocking fee and let him exchange his computer?
 
ikos said:
today my wife and I went to the apple store to buy her a new 13" MBP, I had purchased mine a month prior when it was a MacBook. so I asked the manager if I could replace mine for the new MBP, she said she could not do that ( I though it was worth a shot! ) but was willing to adjust my receipt with a refund of $250, apparently my Macbook is now worth $1499 and I paid $1749 so at least I walked out of the store with $250!

BTW I'm in Toronto, Canada thats why the prices are higher.
Click to expand...

not bad. I'm in the same situation as you were, the only diff is I bought mine at apple.ca about two weeks ago. So, I'm not sure apple store would be willing to deal with macbook ordered online. btw, did you pay for the restocking fee? I'm in Toronto too, the closest apple store is Eaton Center, which person did talk to ?
 
HLdan said:
Hmm, that's interesting. I guess Apple just doesn't want the Macbook back in their possession. If they were willing to give $250 credit back I can't see why they wouldn't just charge the OP a restocking fee and let him exchange his computer?
Click to expand...

It's cheaper than certifying the computer to sell as a refurb. I think. Maybe. I make stuff up sometimes when it feels right.
 
unixufan said:
not bad. I'm in the same situation as you were, the only diff is I bought mine at apple.ca about two weeks ago. So, I'm not sure apple store would be willing to deal with macbook ordered online. btw, did you pay for the restocking fee? I'm in Toronto too, the closest apple store is Eaton Center, which person did talk to ?
Click to expand...


no restocking fee, did not return computer.
 
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