i posted on another mac forum, which i am sure some of you are also members of. i was told that mac does not have any viruses out there, but i just don't understand why my norton antivirus would then find a virus and quarantine it. it has to be something. it can't be nothing at all?
my safari froze and then i couldn't get back online even though i had an interet connection. it was very unusual and suspicious. once i cleared the cache and reset safari, i was able to get back on. however, i would get random failed pages trying to tell me i wasn't connected to the internet. then after refreshing, it loaded.
i ran a norton antivirus scan tonight after having the problem and it found a trojan byteverify (i think). it was very quick and once i told it to fix it, it quarantined it, but i am almost positive that is what it said.
norton quarantined the file. it was in my library cache - in the java and is a zip file. the name of the file is user/library/cache/javapil/v1.0/jar/gsb50.jar - 112aa26 - 46386e8.zip. all norton says in the quarantine folder is that it is a file and is infected.
i did a second scan and it says there are no viruses found. however, the scan is unusually fast. (which happened to me on a pc that had a trojan virus i could not remove).
i also scanned with macscan and it says there is no spyware.
i was just wondering how to know if the virus or malware is completely gone. i have seen debates between some people who say macs cannot get viruses and then others who say they can. i just know the computer was acting weird and then norton found the trojan, so it just seems strange to me.
thank-you for any help you can provide. a couple of you may have helped me already and i really appreciate it. i am just confused about this whole thing. again, thanks so much!
my safari froze and then i couldn't get back online even though i had an interet connection. it was very unusual and suspicious. once i cleared the cache and reset safari, i was able to get back on. however, i would get random failed pages trying to tell me i wasn't connected to the internet. then after refreshing, it loaded.
i ran a norton antivirus scan tonight after having the problem and it found a trojan byteverify (i think). it was very quick and once i told it to fix it, it quarantined it, but i am almost positive that is what it said.
norton quarantined the file. it was in my library cache - in the java and is a zip file. the name of the file is user/library/cache/javapil/v1.0/jar/gsb50.jar - 112aa26 - 46386e8.zip. all norton says in the quarantine folder is that it is a file and is infected.
i did a second scan and it says there are no viruses found. however, the scan is unusually fast. (which happened to me on a pc that had a trojan virus i could not remove).
i also scanned with macscan and it says there is no spyware.
i was just wondering how to know if the virus or malware is completely gone. i have seen debates between some people who say macs cannot get viruses and then others who say they can. i just know the computer was acting weird and then norton found the trojan, so it just seems strange to me.
thank-you for any help you can provide. a couple of you may have helped me already and i really appreciate it. i am just confused about this whole thing. again, thanks so much!