Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

MacRumors

macrumors bot
Original poster
Apr 12, 2001
68,200
38,989



Apple-Watch-Pairing-250x276.jpg
No matter how much research and testing goes into ensuring the Apple Watch runs smoothly with no problems, there's always a chance that you will have to perform a few IT-style actions in order to fix a minor issue with your device.

The best way to troubleshoot a problem on Apple Watch is to backup the data and restore it. We've got a guide for backing up your Apple Watch to your iPhone and then restoring data from a backup.

Backups include most data collection, like system settings, language, Mail, Calendar, Stocks, app-specific data, and health and fitness data (if you are using iCloud or an encrypted iTunes backup).

Backups do not include calibration data, synced playlists, credit and debit cards used for Apple Pay, and your Apple Watch passcode

Backup iPhone First

Before starting the process on your Apple Watch, it is a good idea to sync the data on your iPhone to iCloud or iTunes. When you do, any previously backed up Apple Watch data is included.

Unpair Apple Watch

The only way to force a backup on Apple Watch is to unpair it from your iPhone. Unfortunately, this is a time consuming process.


Click here to read more...

Article Link: Troubleshoot Issues on Apple Watch by Backing Up and Restoring
 
It's important to note that the activity data is not backed up either- well, it didn't back it up for me. I've had to restore my watch two times since I got it, and each time my activity and workouts were wiped clean. Any and every achievement you have gotten will also be gone.
 
  • Like
Reactions: Benjamin Frost
It's important to note that the activity data is not backed up either- well, it didn't back it up for me. I've had to restore my watch two times since I got it, and each time my activity and workouts were wiped clean. Any and every achievement you have gotten will also be gone.

Strange. I've restored mine, and the activity data and achievements were restored ok.
 
Off all the things I have to worry about and trouble shoot in my life, my watch is one thing I don't want to have to worry about. A watch should "just work." Still, added features bring added complexities.
Oh Boy. Get yourself a regular watch and your troubles are over. And I had a cheapo Casio digital watch in the past that just suddenly displayed all sorts of incorrect data.

The Apple Watch is more than just a watch. It's a computer. And you know that very well. So to say you want it to function perfectly is just unrealistic. It does "just work" the vast majority of the time. Just as the iPhone and my other computers do. But the complexity of these devices is enormous. You are not being fair to expect perfection. You should consider deleting all electronic devices from your life. Living off the land in a shack in the middle of Idaho will eliminate many of the troubles you deal with.
 
There's at least one issue that can be solved by just turning your phone on and off, no need to go through the whole watch restore process.
A few times my watch has just stopped displaying the weather, and will not load the Weather application. After doing a restore, I thought that the issue had been resolved, but returned pretty soon after.
After a tip from someone, I shut my phone off and restarted it. Ever since the issue has been resolved.
 



Apple-Watch-Pairing-250x276.jpg
No matter how much research and testing goes into ensuring the Apple Watch runs smoothly with no problems, there's always a chance that you will have to perform a few IT-style actions in order to fix a minor issue with your device.

The best way to troubleshoot a problem on Apple Watch is to backup the data and restore it. We've got a guide for backing up your Apple Watch to your iPhone and then restoring data from a backup.

Backups include most data collection, like system settings, language, Mail, Calendar, Stocks, app-specific data, and health and fitness data (if you are using iCloud or an encrypted iTunes backup).

Backups do not include calibration data, synced playlists, credit and debit cards used for Apple Pay, and your Apple Watch passcode

Backup iPhone First

Before starting the process on your Apple Watch, it is a good idea to sync the data on your iPhone to iCloud or iTunes. When you do, any previously backed up Apple Watch data is included.

Unpair Apple Watch

The only way to force a backup on Apple Watch is to unpair it from your iPhone. Unfortunately, this is a time consuming process.


Click here to read more...

Article Link: Troubleshoot Issues on Apple Watch by Backing Up and Restoring




It's not quite such a good idea to 'un-pair' and 'pair' the watch to create a backup, as this creates multiple 'Sources' in the Helath application on your iPhone.
 
  • Like
Reactions: Benjamin Frost
I still can't sync a playlist to the watch...very strange....I've tried everything. Not working...
Stuck with: "Syncing" changing to "Sync in progress"...it repeats into infinity.
And yes, all devices are plugged into power.
 
  • Like
Reactions: Benjamin Frost
Do you back up your phone to iCloud or to your computer? I back mine up to my Mac.

Honestly I forget. But I did do it at the office, so I'm 99% sure it must have been iCloud as my iTunes computer is at home. Hope that helps.
 
Off all the things I have to worry about and trouble shoot in my life, my watch is one thing I don't want to have to worry about. A watch should "just work." Still, added features bring added complexities.
Most things in life often require some troubleshooting at some point, even those that have been invented and used long ago before electricity or anything even close to it. There's really nothing out there that "just works" all the time the way you want it, even taking one of the most basic essentially prehistoric examples of simply using a rock to bang on a nut to break it open can fail sometime for various reason (perhaps the rock is porous or something like that, as an example).
 
  • Like
Reactions: Traverse
A
Oh Boy. Get yourself a regular watch and your troubles are over. And I had a cheapo Casio digital watch in the past that just suddenly displayed all sorts of incorrect data.

The Apple Watch is more than just a watch. It's a computer. And you know that very well. So to say you want it to function perfectly is just unrealistic. It does "just work" the vast majority of the time. Just as the iPhone and my other computers do. But the complexity of these devices is enormous. You are not being fair to expect perfection. You should consider deleting all electronic devices from your life. Living off the land in a shack in the middle of Idaho will eliminate many of the troubles you deal with.
o a $1000 watch should have problems? It should work perfect at that price.
 
Ao a $1000 watch should have problems? It should work perfect at that price.
Cars have problems and they cost way more. Even very expensive cars that cost even way make still have problems at times.
 
Hey guys,
the major problem that i am facing is that, there is Delay in receiving the voice when i have a call !
i mean when i answer the phone by my watch there is a delay for 3 or 4 seconds the receive the voice !
JUST sometimes every thing is fine, but most of the time i have this problem.
i restarted the phone and also Re-Paired it, but still same !
is there anybody who has this issue or is there any solution ?
 
I'm really annoyed that Apple lost all my activity history because for some reason, my iPhone backup was done this morning but the only restore points to the watch are from last year.

The way Apple locks your activity data into a crap-filled Apple Watch restore and update process is the thing I hate most about this watch and has me looking longingly at the simplicity of ditching one more apple product.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.