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13irregular

macrumors member
Original poster
Jun 24, 2010
36
6
Maybe someone is in the same boat as me and has some solutions. I ordered an iPhone 12 through the IUP last Friday thinking I was going to stay with the program. I quickly changed my mind after ordering it and the order could not be cancelled. New phone will be delivered today.

I decided I want to pay off my 11 and trade it in to ATT with their deal. I called citizen loan today to pay off my 11 and they told me my account is on hold from Apple (because Apple thinks I am sending back my 11 and they essentially pay off the balance). So right now they can’t get a payment through on that loan.

I plan on going to Apple as soon as my 12 arrives today and return it immediately. Does anyone know if that will cancel out the new loan (12) and cancel out the IUP trade (of the 11) and then my old loan picks up again right after? Which should then allow me to pay it off in full. Does that sound right? Anyone know how long this takes if this is correct?
 
Yes, that will work, but I am not sure how long it will take for the changes to reflect in their system. Probably a few days at least.
 
I got a 12 Pro, but I'm planning on keeping the 11 Pro as well. My brother is paying the rest of the loan off and he'll get the 11 Pro. On the Citizens website, it does say my loan is on hold. Guess I'll have to call Apple again and get them to unfreeze it.
 
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