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Two questions

T

ThatGirl

macrumors regular
Original poster
Nov 19, 2003
189
0
California
I want to ask about two things, but don't know if I should start two new threads, so please be patient if I made the incorrect choice. :)

My first question is this:
I have used the full version of Fast Copy DVD successfully, one time. After that, when I try to start it up, the icon appears in the dock for a second, and then disappears. The program will not start up. It is not a trial version.
I am on an iMac G4, using Jaguar. Everything else seems to be working fine. Any ideas or suggestions would be greatly appreciated.

My second question is:
Does anyone know where I might find a sparkly red font?

Thanks,
TG
 
The problem with the bouncing icon has happened to me before as well.
It first happened with iMovie, I tried opening it and it would bounce then stop bouncing and not open. I called apple they had me do numerous things, none of which fixed it, so finally they had me reinstall the os.
This fixed it, but then a week later it happened to a different programme.

So... you may want to run diagnostics on your computer, but if you can, try re-installing the programme.
 
Is it only happening with that one application? I know that if a hard drive is almost completely full, it can cause applications to beginning opening and then immediately close.
 
So far, it is only happening with that one application. There is a little over 17 gigs free on the hardrive.

I've tried a fresh copy of the program. It did the same thing.

Is there a way to reinstall the system software without erasing the whole harddrive first?

Thanks.
 
try this: delete the program, and delete the preferences and recipts for it as well, and start from scratch again, if you just deleted it and reinstalled it the prefs could be the problem
 
I couldn't find any Preferences for it in the Preferences folder. I don't know what "recipts" are. Where would I find that?

Thanks.
 
easiest way to find the prefs if you didnt see 'em is to do a searh on your harddrive through the finder using the app's name
 
ThatGirl said:
I couldn't find any Preferences for it in the Preferences folder. I don't know what "recipts" are. Where would I find that?

Thanks.
Click to expand...
Receipts are generated any time you install something using Apple's Installer (by double-clicking a .pkg or .mpkg file that's not in the Receipts folder). All receipts are located in this folder: "/Library/Receipts" (without the quotes). The initial '/' refers to the top level of your system drive. The rest refers to a folder called "Library" there and a folder inside it called "Receipts". If the program you were using wasn't installed with Installer, there won't be a receipt for it.
 
Thanks, everyone, for your help. I found every shred I could of the program and deleted it. Then I restarted the computer. I loaded a fresh copy of the program. Even though I tried that before, this time it worked!

I'm really not sure why it worked this time. Probably just missed some piece the first time. Anyway, thanks, again.
 
As far as the bouncing icon goes - I'm still pretty new to Mac, after many years as a Windoze user, and that's happened to me a few times. Each time, it turned out that I just didn't realize how to install correctly. I'd download an app, it would appear to open and start working, I'd drag the icon to the dock and forget/not understand the app had to be dragged to the app-folder. I'd close the app, and only get the bouncing icon the next time I tried to open it.

Pretty basic, and you probably knew this, but I thought I'd mention it because it gave the same result. I'm lucky, I've got a brother who can figure it all out for me...
 
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