UK Apple Retail Store 14 Day Returns? Open or sealed??

[nickosbad]

Hi all

I purchased an iPad2 on Friday that I intended to use to replace my iPad1

I have yet to open it as I am in two minds as to whether there will be a noticeable difference to warrant the upgrade (I will say that I have found iPad 1 to be a lot slower and unresponsive with the last few software updates and I have had it replaced already at the Genius Bar)

It is the exact same spec (64GB Wi-Fi)

When I was in the store on Friday I asked one of the dtaff about their returns procedure if I was inhappy and I was told that I had 14 days to change my mind as they wanted to make sure I was hppy with my purchase, when I asked if it could be opened or it had to be sealed I was told that it would noyt matter and there would be no restocking fee if it has been opened

Was I told correctly, has anyone used this process before (BTW I am in the UK)

Cheers

Nick

 

[Macman45]

It Would Be

Hi all

I purchased an iPad2 on Friday that I intended to use to replace my iPad1

I have yet to open it as I am in two minds as to whether there will be a noticeable difference to warrant the upgrade (I will say that I have found iPad 1 to be a lot slower and unresponsive with the last few software updates and I have had it replaced already at the Genius Bar)

It is the exact same spec (64GB Wi-Fi)

When I was in the store on Friday I asked one of the dtaff about their returns procedure if I was inhappy and I was told that I had 14 days to change my mind as they wanted to make sure I was hppy with my purchase, when I asked if it could be opened or it had to be sealed I was told that it would noyt matter and there would be no restocking fee if it has been opened

Was I told correctly, has anyone used this process before (BTW I am in the UK)

Cheers

Nick

A little hard to be happy with your purchase if you hadn't opened the box Apple will of course accept it back, but when you have tried it, you won't want to take it back.

 

[nickosbad]

I've been playing with a colleagues iPad 2 today and it is faster but not by much, so can I return it if I had opened it within the 14 days??

 

[Macman45]

Yes

i've been playing with a colleagues ipad 2 today and it is faster but not by much, so can i return it if i had opened it within the 14 days??

100%

 

[Macman45]

But This Begs The Question

Why did you bother in the first place? I doubt you have given your freinds ipad2 a real test....The 2 is a lot faster and smoother than the ipad1 it has a faster CPU, better cameras, and is a lot better in design, without the hump in the back.

Seems to me you could have tried one out at the store....Apple may charge you a re- stocking fee when you return it though.

 

[The Great Boony]

I've been playing with a colleagues iPad 2 today and it is faster but not by much, so can I return it if I had opened it within the 14 days??

Not by much?

It rips the iPhone 4s to bits and every other tablet/phone on benchmarks.

Some people will never be happy.

I upgraded and am delighted with the iPad 2

 

[rbrian]

Apple may charge you a re- stocking fee when you return it though.

He's in the UK. Restocking fees are unheard of here, in any shop.

 

[aristobrat]

Was I told correctly

Is the return information not printed on the receipt?

I know for US Apple Store purchases, it is.