Ultra 2 gap between screen and frame

[rsnhakan]

Hi,

I saw this topic on reddit:

https://www.reddit.com/r/AppleWatch/comments/16sqc7k

I have the same gap on the right side of my Apple Watch Ultra 2.

Do you have the same gap? And could water come inside the watch from this gap?

 

[psychopomp2]

I also have a gap on my Ultra 2 (<0.5mm), but I would have thought its normal since the screen and casing are not made of 1 continous material? I think the important thing is that the gap should be constant all around the bezel and very small, I really didn't notice it until you mentioned it! lol

 

[rsnhakan]

I also have a gap on my Ultra 2 (<0.5mm), but I would have thought its normal since the screen and casing are not made of 1 continous material? I think the important thing is that the gap should be constant all around the bezel and very small, I really didn't notice it until you mentioned it! lol

It's not constant at my watch. It's exactly the same as the picture I posted. Only on the right side

 

[psychopomp2]

It's not constant at my watch. It's exactly the same as the picture I posted. Only on the right side

In that case I suggest you take it back to Apple/retailer for a replacement or refund.

 

[rsnhakan]

In that case I suggest you take it back to Apple/retailer for a replacement or refund.

And the question is, is this really necessary? Since all Ultra 2's which I have seen in videos do have the same gap on the right side.

 

[Snørrbjørg]

Exactly the same as on Ultra (1).

 

[psychopomp2]

And the question is, is this really necessary? Since all Ultra 2's which I have seen in videos do have the same gap on the right side.

My Ultra 2 does not have the same issue (uneven gap size) and I bet the videos you saw are from a minority of Ultra 2 owners....people only post stuff when they have something to complain about right? If this issue was affecting **EVERY** Ultra 2 out there, then I can assure you this would be big news and the likes of macrumors would be making a big song & dance about it. Just return it & get it replaced. Even better, if you have an apple store nearby just take it to them and ask for their opinion.

 

[rsnhakan]

My Ultra 2 does not have the same issue (uneven gap size) and I bet the videos you saw are from a minority of Ultra 2 owners....people only post stuff when they have something to complain about right? If this issue was affecting **EVERY** Ultra 2 out there, then I can assure you this would be big news and the likes of macrumors would be making a big song & dance about it. Just return it & get it replaced. Even better, if you have an apple store nearby just take it to them and ask for their opinion.

Today my new Ultra 2 is arriving. Hope this one is all right..

 

[rsnhakan]

I received a new one. Still a gap, but 90% less than before. I think it's normal because of 2 different materials.

 

[missingar]

I received a new one. Still a gap, but 90% less than before. I think it's normal because of 2 different materials.

Yeah... I have an ultra 2 and it didn't look anything like what you pictured in your original post.

 

[i1202]

Hi,

I saw this topic on reddit:

https://www.reddit.com/r/AppleWatch/comments/16sqc7k

I have the same gap on the right side of my Apple Watch Ultra 2.

Do you have the same gap? And could water come inside the watch from this gap?

I checked the Apple Store today and I noticed a tiny gap on ultra watch 2! I shot a macro pic of the gap!

 

[xraydoc]

I cannot see a gap on mine, but I have not inspected it with my phone's camera in macro mode.
However, I've warn it several times in the shower with no ill effects.

 

[rsnhakan]

I checked the Apple Store today and I noticed a tiny gap on ultra watch 2! I shot a macro pic of the gap!

Honestly, I think it’s all right because of the sealing underneath the screen and I’ve seen atleast a few devices with exactly the same gap.

Thanks for the picture!

Is this a new gap-gate?