I've been using a WD My Book external hard drive for two years and it ran perfectly until a couple of days ago when the icon disappeared from my desktop. (I'd just pulled out the cable without exiting properly, but I'd done that countless times previously.) I'm on OS 10.5.8
I've tried to get it running on my desk computer using two different cables in three different USB ports. I've also tried with and without a Firewire cable. I have a Macbook as well, so I also tried on that to see whether it was my computer or the device.
The hard drive is visible Disk Utility and System Profile, but I can't manually remount it in Disk Utility, even though I've repaired it many times since the crash and nothing seems to be wrong.
Having looked on various forums, I've tried doing a factory reset (although I'm not sure I really got it right) and a PRAM reset, although I only got the startup sound once.
Does anyone have any other ideas?
Many thanks
I've tried to get it running on my desk computer using two different cables in three different USB ports. I've also tried with and without a Firewire cable. I have a Macbook as well, so I also tried on that to see whether it was my computer or the device.
The hard drive is visible Disk Utility and System Profile, but I can't manually remount it in Disk Utility, even though I've repaired it many times since the crash and nothing seems to be wrong.
Having looked on various forums, I've tried doing a factory reset (although I'm not sure I really got it right) and a PRAM reset, although I only got the startup sound once.
Does anyone have any other ideas?
Many thanks