Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Unable to send screenshots to android

P

pmiller0905

macrumors newbie
Original poster
Mar 29, 2009
9
3
I’m using a iPhone 17 Pro Max. I noticed that when I send a pic to any android user, they get a fuzzy / unreadable pic that says “Tap to save”.

However, if I take a regular photo and send it, they get the pic fine.

I reset the iPhone’s network setting and the issue is still there.

Do anyone know of a fix to this issue?

My carrier is ATT if that matters.



Update:


I found out the issue only happens when I send screenshots not when I send a regular photo.

The other thing I discovered is that it only happens if I take a screenshot and immediately attach it to a text message and send it. The other person will then get that fuzzy picture that tells you to tap to download.

I also found out if I take a screenshot and make any type of edits to the screenshot, for example, if I write on this screenshot and send it, the other person will also get the fuzzy picture that tells you to tap to download.

What does Work is if I take a screenshot save it to my Photos album, and then go into the text messages thread, and then attach the photo and send it. The other person would receive it correctly.

3953391740164881289.jpg
 
Last edited:
I was having an issue where my neighbor was not getting the photos I sent to her Android phone. Problems started with upgrade to iOS26. Finally did a hard reset on my 12P phone, and that solved the problem.
 
  • Like
Reactions: pmiller0905
Allyance said:
I was having an issue where my neighbor was not getting the photos I sent to her Android phone. Problems started with upgrade to iOS26. Finally did a hard reset on my 12P phone, and that solved the problem.
Click to expand...

That will be my last resort. Did you restore from a backup after you did a hard reset?
 
Allyance said:
No, just powered down and then restarted. Read that certain files might not have been updated in software update.
Click to expand...

Oh ok … you said “hard reset” so I assumed you meant, you factory reset the phone.

I have turned the iPhone off on and the issue was still there.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back