Did anyone have the issue of waiting in line for several hours to get a reservation pass and then come back to pick up the phones and pay only to be told that there had been an "inventory issue" and they couldn't find a phone in the SKU i selected?
I waited in line for serveral hours, 2 days in a row to finally score a Space Gray 128 6 Plus for AT&T reservation. They tried to offer me one in silver as a substitute but I dont want a white front phone.
I was told they were actually missing stock, and having inventory/server issues. The associate told me i should try back over the next few days, but i escalated to a manager that they should hold one for me.
She gave me the GM's email address and told me to leave him an email and he would do what he could to make it right. I did as instructed, but have not received any acknowledgement or response.
I was wondering if this was a unique situation or if anyone else experienced anything similar?
I waited in line for serveral hours, 2 days in a row to finally score a Space Gray 128 6 Plus for AT&T reservation. They tried to offer me one in silver as a substitute but I dont want a white front phone.
I was told they were actually missing stock, and having inventory/server issues. The associate told me i should try back over the next few days, but i escalated to a manager that they should hold one for me.
She gave me the GM's email address and told me to leave him an email and he would do what he could to make it right. I did as instructed, but have not received any acknowledgement or response.
I was wondering if this was a unique situation or if anyone else experienced anything similar?