"Unread" Notification Stuck In Smart Mailbox

[desertman]

I have a smart mailbox for unread mail. It shows since days 1 unread mail although there is no unread mail on my computer - the "Unread" folder is empty and none of my mailboxes show any unread mail. When I go into this mailbox it says at the top "0 messages, 1 unread" (see screen shot).

Rebuilding all mailboxes did not help; deleting and recreating the mailbox did not help.

Does anybody here have an idea how I could fix this? That would be great.

Greetings - desertman

 

[Taz Mangus]

What does your smart mailbox rule look like?

 

[desertman]

"What does your smart mailbox rule look like?"

See screen shot. Has been working fine for years.

 

[Fishrrman]

What I'd try:
- Delete the existing smart mailbox (that's giving you problems)
- Create a new one
- Reset your rules, etc.

A "brute force" approach, but it may work when other things don't...

 

[desertman]

- Delete the existing smart mailbox (that's giving you problems)
- Create a new one

I did that (see my original post).

- Reset your rules, etc.

What is that supposed to mean (especially the "etc")?

 

[Taz Mangus]

"What does your smart mailbox rule look like?"

See screen shot. Has been working fine for years.

See if it helps to add to your rule: Messages is in mailbox Inbox

 

[desertman]

See if it helps to add to your rule: Messages is in mailbox Inbox

Unfortunately, it doesn't (and there is definitely no unread message in my inbox).

 

[Taz Mangus]

When you booted into Safe Mode did you login to your account and look at your Smart mailbox Unread count?

 

[Taz Mangus]

Take a look at the link below which has a couple of suggestions to try:

Right-click the Smart Mailbox and click Duplicate Smart Mailbox. This will remove the "1" from ALL the Smart Mailboxes having this problem. Then, delete the duplicate you just created to clean-up. Just a couple of clicks to get rid of the annoying problem.

go into Mail>Preferences>Accounts and then disable each account one by one until you found the offending account. After that I just re-enabled my accounts again and the problem was solved. For what its worth in my case it was an IMAP account that had to be disabled and re-enabled.

Mail shows 1 UNREAD Message But there isn… - Apple Community

discussions.apple.com

 

[desertman]

When you booted into Safe Mode did you login to your account and look at your Smart mailbox Unread count?

Booting into Safe Mode does, unfortunately, also not change anything.

 

[desertman]

Take a look at the link below which has a couple of suggestions to try...

Success!

Duplicating the smart mailbox did not help (I had done that already before), but disabling and enabling my email accounts did. The culprit was the only POP account that I use. At first I disabled my IMAP accounts, and the "1" remained. Then I disabled the POP account - and the "1" disappeared and did not show up when I re-enabled that account (along with all the IMAP accounts).

Thanks for the help!

desertman

 

[Taz Mangus]

Success!

Duplicating the smart mailbox did not help (I had done that already before), but disabling and enabling my email accounts did. The culprit was the only POP account that I use. At first I disabled my IMAP accounts, and the "1" remained. Then I disabled the POP account - and the "1" disappeared and did not show up when I re-enabled that account (along with all the IMAP accounts).

Thanks for the help!

desertman

Great, glad I could help. I also learned something new today.

 

[heyzarling]

Take a look at the link below which has a couple of suggestions to try:

Mail shows 1 UNREAD Message But there isn… - Apple Community

discussions.apple.com

Big yes, and thank you...had one IMAP (gmail) on one machine that chronically showed a couple of ghost unread in 'junk', and disabling and reenabling the offending account resolved. I can stop twitching now every time I work on this machine.

 

[gank41]

Success!

Duplicating the smart mailbox did not help (I had done that already before), but disabling and enabling my email accounts did. The culprit was the only POP account that I use. At first I disabled my IMAP accounts, and the "1" remained. Then I disabled the POP account - and the "1" disappeared and did not show up when I re-enabled that account (along with all the IMAP accounts).

Thanks for the help!

desertman

Thanks! This helped me, too...

 

[laz232]

This worked for me with my Gmail mailbox (reindexing spotlight etc did not work):
Right click on the Smart Mailbox that has the unread item:
Edit Smart Mailbox

Message is in: 'Inbox'
Include messages in sent: off
OK

In the message headers pane:
Select all messages
Mark as unread
wait to sync with server (10-30seconds)

Select all messages
Mark as read

then back to Mailboxes pane:

Right click
Edit Smart Mailbox

Message is in: 'Archive'
Include messages in sent: on
OK

fixed it for me

 

[EponymousHoward]

Great, glad I could help. I also learned something new today.

This fixed it for me too! As with some others an errant Gmail account. Thanks!