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cosmichobo

macrumors 65816
Original poster
May 4, 2006
1,022
681
G'day,

I took advantage of the free Mavericks 10.9.1 upgrade a few months ago. Yay Apple.

At some point after that, I successfully upgraded to 10.9.2.

Now I'm trying to upgrade to 10.9.3, as the App store made me aware of the upgrade, but - I get an error when I click the Update button:

An error has occurred

The file couldn't be saved because you don't have permission. (513)

Googling around, I see I'm not the only person to experience this since Mavericks came along (or even before that)... But no real solutions for fixing the problem...

How do I perform this update?

(I've read that even if you directly download the update file, it wont instal if you try to use it)

Cheers

cosmic
 
Super User?

The only fix I can think of this is to try opening Terminal (/Applications/Utilities/Terminal.app) and typing the following commands:

Code:
cd /Applications/App\ Store.app/Contents/MacOS
sudo ./App\ Store

Then type your password and try to update again.
 
The file couldnt be saved because you dont have permission 513

https://discussions.apple.com/message/24276483#24276483

go to terminal and go to /var/folders/zz/
once there list the content (ls -la) and check the ownership for folder i.e zyxvpxvq6csfxvn_n00000s0000068

it should be: drwxr-xr-x+ 3 _softwareupdate _softwareupdate 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000s0000068

not: drwxr-xr-x+ 4 root wheel 136 14 Oct 15:53 zyxvpxvq6csfxvn_n00000s0000068



Incorrect ownership
drwxr-xr-x+ 15 root wheel 510 19 Aug 16:32 .
drwxr-xr-x+ 5 root wheel 170 19 Aug 17:30 ..
drwxr-xr-x+ 6 root wheel 204 14 Oct 14:17 zyxvpxvq6csfxvn_n0000000000000
drwxr-xr-x+ 2 root wheel 68 20 Aug 02:17 zyxvpxvq6csfxvn_n000003000000r
drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n000006w00001q
drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n0000084000021
drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000b400002s
drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000bh00002w
drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000c4000031
drwxr-xr-x+ 4 root wheel 136 14 Oct 15:53 zyxvpxvq6csfxvn_n00000s0000068
drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000s800006_
drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000sm00006d
drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000th00006m
drwxr-xr-x+ 2 root wheel 68 20 Aug 02:17 zyxvpxvq6csfxvn_n00000tm00006n
drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000vr00006y


Change ownership use sudo chown
drwxr-xr-x+ 15 root wheel 510 19 Aug 16:32 .
drwxr-xr-x+ 5 root wheel 170 19 Aug 17:30 ..
drwxr-xr-x+ 6 root wheel 204 14 Oct 14:17 zyxvpxvq6csfxvn_n0000000000000
sudo chown -R root:wheel zyxvpxvq6csfxvn_n0000000000000

drwxr-xr-x+ 2 root wheel 68 20 Aug 02:17 zyxvpxvq6csfxvn_n000003000000r
sudo chown -R _networkd:_networkd zyxvpxvq6csfxvn_n000003000000r

drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n000006w00001q
sudo chown -R _appleevents:_appleevents zyxvpxvq6csfxvn_n000006w00001q

drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n0000084000021
sudo chown -R _mdnsresponder:_mdnsresponder zyxvpxvq6csfxvn_n0000084000021

drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000b400002s
sudo chown -R _spotlight:_spotlight zyxvpxvq6csfxvn_n00000b400002s

drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000bh00002w
sudo chown -R _securityagent:_securityagent zyxvpxvq6csfxvn_n00000bh00002w

drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000c4000031
sudo chown -R _atsserver:_atsserver zyxvpxvq6csfxvn_n00000c4000031

drwxr-xr-x+ 3 _softwareupdate _softwareupdate 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000s0000068
sudo chown -R _softwareupdate:_softwareupdate zyxvpxvq6csfxvn_n00000s0000068

drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000s800006_
sudo chown -R _coreaudiod:_coreaudiod zyxvpxvq6csfxvn_n00000s800006_

drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000sm00006d
sudo chown -R _locationd:_locationd zyxvpxvq6csfxvn_n00000sm00006d

drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000th00006m
sudo chown -R _cvmsroot:_cvms zyxvpxvq6csfxvn_n00000th00006m

drwxr-xr-x+ 2 root wheel 68 20 Aug 02:17 zyxvpxvq6csfxvn_n00000tm00006n
sudo chown -R _usbmuxd:_usbmuxd zyxvpxvq6csfxvn_n00000tm00006n

drwxr-xr-x+ 3 root wheel 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000vr00006y
sudo chown -R _netbios:_netbios zyxvpxvq6csfxvn_n00000vr00006y


Correct ownership
rwxr-xr-x+ 15 root wheel 510 19 Aug 16:32 .
drwxr-xr-x+ 5 root wheel 170 19 Aug 17:30 ..
drwxr-xr-x+ 6 root wheel 204 14 Oct 14:17 zyxvpxvq6csfxvn_n0000000000000
drwxr-xr-x+ 2 _networkd _networkd 68 20 Aug 02:17 zyxvpxvq6csfxvn_n000003000000r
drwxr-xr-x+ 3 _appleevents _appleevents 102 20 Aug 02:17 zyxvpxvq6csfxvn_n000006w00001q
drwxr-xr-x+ 3 _mdnsresponder _mdnsresponder 102 20 Aug 02:17 zyxvpxvq6csfxvn_n0000084000021
drwxr-xr-x+ 3 _spotlight _spotlight 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000b400002s
drwxr-xr-x+ 3 _securityagent _securityagent 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000bh00002w
drwxr-xr-x+ 3 _atsserver _atsserver 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000c4000031
drwxr-xr-x+ 4 _softwareupdate _softwareupdate 136 14 Oct 15:53 zyxvpxvq6csfxvn_n00000s0000068
drwxr-xr-x+ 3 _coreaudiod _coreaudiod 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000s800006_
drwxr-xr-x+ 3 _locationd _locationd 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000sm00006d
drwxr-xr-x+ 3 _cvmsroot _cvms 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000th00006m
drwxr-xr-x+ 2 _usbmuxd _usbmuxd 68 20 Aug 02:17 zyxvpxvq6csfxvn_n00000tm00006n
drwxr-xr-x+ 3 _netbios _netbios 102 20 Aug 02:17 zyxvpxvq6csfxvn_n00000vr00006y
 
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