UPS is slow

[retta283]

Just wanted to vent... I got a really good deal on an iMac on Thursday, and it was shipped through UPS. It moved about 50 minutes from the facility it was dropped off to another UPS facility on Friday night. That's the last I've heard, but the delivery progress bar on UPS keeps getting closer to completion. At this point I am wondering if the tracker broke.

If the tracker is not broken then I assume they just didn't send it out over the weekend. I was under the impression that UPS moved packages on the weekend like the USPS does. Really annoyed though because if it was USPS I would be unboxing it right now. This is the first UPS package I have gotten in almost 2 years.

 

[mollyc]

What is the scheduled delivery date? UPS sometimes comes a day ahead of the original estimate, but it's definitely not a given. Unless you paid for priority shipping, having only left on Thursday it doesn't really seem late yet.

 

[retta283]

What is the scheduled delivery date? UPS sometimes comes a day ahead of the original estimate, but it's definitely not a given. Unless you paid for priority shipping, having only left on Thursday it doesn't really seem late yet.

It's scheduled for the 11th, but it is on the other side of the country right now, transit time alone would give it a delivery date on the 10th if they made a mad sprint.

USPS delivers 3 days early sometimes

 

[Mousse]

Experience tells me that your iMac is just sitting around in a UPS facility. I've tracked numerous UPS deliveries that appears ahead of schedule only to have the item sit at location for 2 or 3 days. The packages that has higher shipping priority gets moved out before yours; if there is no higher priority shipments ahead of yours then UPS will deliver early. I always expect to receive my UPS shipment on the shipment date, regardless of how far ahead it appears on the tracker.

 

[retta283]

I think you're right. Luckily for me, the package left the facility at 9:14 AM, it just took a while to show up on my end. Hopefully it doesn't make too many stops on the way to me. Really looking forward to getting it

 

[nouveau_redneck]

Congrats on the new iMac.

Don't worry about the package sitting at any particular location during its trip to you. The UPS logistics computers figured out all the stops, connections, and departure times pretty much at the moment the package was scanned into their system. They use the most efficient routes and its all pre-planned. Your delivery date is the key date. Typically the only thing that would change that is some type of transport failure or unexpected volume that alters transit connects in order to accommodate.

 

[retta283]

I am used to the USPS delivering packages early, as almost everything I get delivered by them does. However the USPS is also a government-run business, and UPS is not. I guess the early deliveries in the past have made me impatient...

And thank you, I am glad to finally upgrade from my 2008, the main reason was storage, and the display on my 2008 is TN.

 

[retta283]

Okay I have some updates. As of this time in the morning the package just left a facility at 3:14 AM. What time does UPS stop accepting packages for delivery? At the time it left (3:14) it's about 7 hours away from me. Really was hoping it would come today, but it looks unlikely.

 

[mollyc]

It won’t come today. UPS doesn’t often delivery early. It would have to be marked as out for delivery on a truck by 7:30am or so to make it today.

Since your original delivery date is scheduled for tomorrow, it isn’t late.

 

[ScreenSavers]

UPS, at least for me, sticks with their ETA. USPS, on the other hand, will deliver early if possible. I’ve had UPS packages sit in my local facility for days at a time with no activity until the marked delivery day.

 

[retta283]

UPS, at least for me, sticks with their ETA. USPS, on the other hand, will deliver early if possible. I’ve had UPS packages sit in my local facility for days at a time with no activity until the marked delivery day.

I haven't had an issue with the USPS in years. When I ordered my iMac I was very excited. When I saw it was UPS a lot of that went away, knowing I would have to wait...

 

[Plutonius]

I am used to the USPS delivering packages early, as almost everything I get delivered by them does.

The title of the thread probably isn't accurate if you are receiving the package on the date that UPS promised.

I'm pretty sure that the USPS pads it's expected delivery date in case they run into issues. I almost always get a delivery before the expected date.

UPS is more confident in their delivery schedule so the date they give is the date they deliver. I find that following the UPS tracking is an exercise in frustration in that a package will sit at a location so that they deliver on the date they give.

I personally prefer the carrier to deliver on the promised date so I can make plans to have someone around when it arrives.
[doublepost=1554904420][/doublepost]

I haven't had an issue with the USPS in years. When I ordered my iMac I was very excited. When I saw it was UPS a lot of that went away, knowing I would have to wait...

The iMac is a very large package so what makes you think that USPS shipping would be faster then UPS ?

 

[retta283]

The title of the thread probably isn't accurate if you are receiving the package on the date that UPS promised.

I'm pretty sure that the USPS pads it's expected delivery date in case they run into issues. I almost always get a delivery before the expected date.

UPS is more confident in their delivery schedule so the date they give is the date they deliver. I find that following the UPS tracking is an exercise in frustration in that a package will sit at a location so that they deliver on the date they give.

I personally prefer the carrier to deliver on the promised date so I can make plans to have someone around when it arrives.
[doublepost=1554904420][/doublepost]

The iMac is a very large package so what makes you think that USPS shipping would be faster then UPS ?

I've gotten iMacs of similar size and weight through USPS in a shorter period of time. I understand your point, but it's annoying when the package sits in the same spot for 3 days, when they could've delivered it within that time period.

 

[mollyc]

I've gotten iMacs of similar size and weight through USPS in a shorter period of time. I understand your point, but it's annoying when the package sits in the same spot for 3 days, when they could've delivered it within that time period.

They could have but you would have to pay for expedited shipping.