US Fair Trade? (iBeat are a dirty vendor)

[madamimadam]

Hi,
We've been left with about 1,000 faulty iBeat units and the company who supplies them (Design Annex) has taken the attitude that if they ignore me they won't have to deal with the issue.

After fighting for over 6 months now I'm looking for some serious action.

Does anyone know if the US has a regulating body that looks after these things. In Australia, the Office of Fair Trade would force a company to take back the faulty goods.

We've obviously got a decent amount invested in this stock and they have admitted that the batch we received was faulty.

 

[MongoTheGeek]

Hi,
We've been left with about 1,000 faulty iBeat units and the company who supplies them (Design Annex) has taken the attitude that if they ignore me they won't have to deal with the issue.

After fighting for over 6 months now I'm looking for some serious action.

Does anyone know if the US has a regulating body that looks after these things. In Australia, the Office of Fair Trade would force a company to take back the faulty goods.

We've obviously got a decent amount invested in this stock and they have admitted that the batch we received was faulty.

There are government agencies that deal with such things. The problem is that there are state and federal agencies. take a look at ftc.gov

 

[lexus]

Hi,
We've been left with about 1,000 faulty iBeat units and the company who supplies them (Design Annex) has taken the attitude that if they ignore me they won't have to deal with the issue.

After fighting for over 6 months now I'm looking for some serious action.

Does anyone know if the US has a regulating body that looks after these things. In Australia, the Office of Fair Trade would force a company to take back the faulty goods.

We've obviously got a decent amount invested in this stock and they have admitted that the batch we received was faulty.

What is an iBeat?

 

[Lyle]

What is an iBeat?

http://www.google.com/search?q=ibeat

 

[Sutekidane]

What is wrong with them exactly?

 

[lexus]

http://www.google.com/search?q=ibeat

Thanks, why is their no warranty?

 

[madamimadam]

The idea is that that cable on the headphones will light up to the beat of the music you are listening to but the units I received have breaks through the light.

 

[madamimadam]

There are government agencies that deal with such things. The problem is that there are state and federal agencies. take a look at ftc.gov

Thanks, submitted a complaint but I doubt it will get me anywhere. I can just hope that others can learn not to buy from them

 

[madamimadam]

No news, I've also filed a complaint with the Better Business Bureau which appear to work as a type of middle-man in conflicts but all of these problems take a very long time to work through.