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livelongdienvr

macrumors member
Original poster
May 13, 2013
50
5
This one is a bit of a tricky one but I'll do my best to explain. So I've had the Homepod since launch, I purchased it for my wife to use (so she could have music, podcasts, send texts, make calls, etc) while she was home/working from home. The Homepod was registered to her iCloud account and has been since February. For our Homekit we use my account and my Apple TV 4 acts as the hub and all the accessories and scenes are set up through my iPhone.

Although technically the Homepod was in a "different" Home because it was registered with my wife's iCloud, we've always been able to control accessories and scenes in Home connected with the Apple TV 4. However, recently we had to replace our wireless router and with that reconnect/adjust all of our smart devices, now I cannot get the Homepod (still registered to my wife's iCloud) to recognize anything in the Home (Connected to the Apple TV 4, my iCloud). If anyone has any tips on how to fix this I would greatly appreciate it.
 
she can still access the devices in the home app on her phone? (meaning sharing is setup properly in the home app on your phone)

try rebooting everything, homepod, router, apple tv
(have everything off before you start plugging thing back in if you can)
 
she can still access the devices in the home app on her phone? (meaning sharing is setup properly in the home app on your phone)

try rebooting everything, homepod, router, apple tv
(have everything off before you start plugging thing back in if you can)
Yes in her phone she has zero issues. None of the guests in the house do. I tried what you’ve said but no luck with the HomePod. I’m meet with the “I can’t find that scene (or accessory) in the current home.” Message
 
  • Make sure Homepod is on same network (in some cases you can have router use 2.5GHz for one network and 5GHz for another network). Considering you just changed your router, I'm putting this point on top.
  • Make sure everyone is signed into iCloud and using latest iOS. I think it has to be 11.2.5 or later.
  • Make sure everyone is using 2-factor authentication, not 2-step authentication. If there is a mix there will be inconsistent problems.
  • Open Home app in iOS and invite your wife's account.
If that still doesn't work, try enabling "Allow Remote Access", which makes things a bit more compatible, but at the additional security risk of allowing devices off of your network to control devices on the network. It's still pretty safe though since in theory it should only be invited accounts that can do this.
 
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