Hello all,
Been going at this for a few days. All devices are up to date at 12.1.4. I’m trying to make a home screen icon Shortcut for my mom on her iPad that allows her to tap it once and it makes a FaceTime call. I’ve been using the “FaceTime Loved Ones” from the gallery, but even if I just add a Contacts action, Get Phone Number from Input action and a FaceTime audio/video or Call action, I get the same error every time.
What’s odd is these shortcuts work on my iPhone smoothly, but I’ve tried them on two iPads with the same results. I’ve deleted the shortcuts and FaceTime apps, reinstalled them, rebooted several times, turned off FaceTime many times in iCloud and tried having the shortcut FaceTime an email address instead of a number. I can make FaceTime calls manually through the app, this only happens through the shortcut. This doesn’t seem associated with the group time bug as I can FaceTime in the app to any individual on the iPads.
For my mom’s sake, any help would really be appreciated. Thank you!
Been going at this for a few days. All devices are up to date at 12.1.4. I’m trying to make a home screen icon Shortcut for my mom on her iPad that allows her to tap it once and it makes a FaceTime call. I’ve been using the “FaceTime Loved Ones” from the gallery, but even if I just add a Contacts action, Get Phone Number from Input action and a FaceTime audio/video or Call action, I get the same error every time.
What’s odd is these shortcuts work on my iPhone smoothly, but I’ve tried them on two iPads with the same results. I’ve deleted the shortcuts and FaceTime apps, reinstalled them, rebooted several times, turned off FaceTime many times in iCloud and tried having the shortcut FaceTime an email address instead of a number. I can make FaceTime calls manually through the app, this only happens through the shortcut. This doesn’t seem associated with the group time bug as I can FaceTime in the app to any individual on the iPads.
For my mom’s sake, any help would really be appreciated. Thank you!
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