This query may seem a bit odd; I'm just trying to reassure a prospective client and make sure that I'm not missing anything.
I've been working on Macs for decades; I actually started my shop in 1994 to work only on Macs but I found that that was like being the Maytag repair guy in those old commercials; you sit around day after day with cobwebs growing on your elbows, waiting for the phone to ring. So I put myself through A+ Certification for PCs, so I could be where the density of problems is the greatest.
I was recently contacted by a prospective client for replacement of a cracked and defective display lid on her 2020 MacBook Pro (A2251, Core i5, 2.0, 13" with 4-Thunderbolt 3 ports). I advised her that this was quite doable and quoted her for parts and labor. She came back saying that she had talked to:
"someone who fixes Macs and he said that in the newer versions of the MacBooks (from 2020-now) the tools you need to open the actual laptop are only found in Apple-Authorized shops. He said that using the wrong tools causes the laptop to lag and the sleep function doesn't really work. I was wondering if you have the correct tools to ensure it works correctly."
Of course, this sounds like pure BS to me and I have been unable to find any reports of the kinds of issues this person raised. I have opened several 2020 and > MBPs without any problems arising from opening them without Apple-provided tools. I have every confidence that he is spinning her a line but, in an effort to allay her apprehension, told her I would post here, just in case there is any hint of truth to this. And, of course, if there is, I'd want to know.
Has anyone encountered ... or even heard ... of issues like this due to "improper opening"?
I know this is a fool's errand and I want to thank every one of you who spent time reading this. Thanks.
I've been working on Macs for decades; I actually started my shop in 1994 to work only on Macs but I found that that was like being the Maytag repair guy in those old commercials; you sit around day after day with cobwebs growing on your elbows, waiting for the phone to ring. So I put myself through A+ Certification for PCs, so I could be where the density of problems is the greatest.
I was recently contacted by a prospective client for replacement of a cracked and defective display lid on her 2020 MacBook Pro (A2251, Core i5, 2.0, 13" with 4-Thunderbolt 3 ports). I advised her that this was quite doable and quoted her for parts and labor. She came back saying that she had talked to:
"someone who fixes Macs and he said that in the newer versions of the MacBooks (from 2020-now) the tools you need to open the actual laptop are only found in Apple-Authorized shops. He said that using the wrong tools causes the laptop to lag and the sleep function doesn't really work. I was wondering if you have the correct tools to ensure it works correctly."
Of course, this sounds like pure BS to me and I have been unable to find any reports of the kinds of issues this person raised. I have opened several 2020 and > MBPs without any problems arising from opening them without Apple-provided tools. I have every confidence that he is spinning her a line but, in an effort to allay her apprehension, told her I would post here, just in case there is any hint of truth to this. And, of course, if there is, I'd want to know.
Has anyone encountered ... or even heard ... of issues like this due to "improper opening"?
I know this is a fool's errand and I want to thank every one of you who spent time reading this. Thanks.
