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scouser75

macrumors 68040
Original poster
Oct 7, 2008
3,011
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How can I reset my Mail app on Ventura to default?

I'm not having the greatest starts on my new Mac.

I have an issue where my Mac is showing 78 unread mail but my iPhone is showing 77. This is on icloud so I would assume mail should sync exactly the same.

Also, is there anyway to stop mail from marking an email as Read if you click on it? Right now it's very annoying as at some point you'll have to leave the cursor on an email which you don't particularly want to open and it becomes Read
 
"I have an issue where my Mac is showing 78 unread mail but my iPhone is showing 77. This is on icloud so I would assume mail should sync exactly the same."

Is this your only real "problem"?
I wouldn't consider that to be a problem at all.

If you want to "reset" your mail.app -- or your email account -- I'm thinking the easiest way would be to
- quit Mail
- open Internet preferences (in System Preferences)
- DELETE your existing email account
- then, RE-create the email account "from scratch".
- that -might- clear up the 77/78 problem (but then again, it might not).
 
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Thank you. Alas, in the end, it was a late night last night resetting everything 🤦
 
How can I reset my Mail app on Ventura to default?

I'm not having the greatest starts on my new Mac.

I have an issue where my Mac is showing 78 unread mail but my iPhone is showing 77. This is on icloud so I would assume mail should sync exactly the same.

Also, is there anyway to stop mail from marking an email as Read if you click on it? Right now it's very annoying as at some point you'll have to leave the cursor on an email which you don't particularly want to open and it becomes Read
Try this... it worked for me. I was having huge problems with the mail app.... almost totally unresponsive. Quit Mail. HOLD down the SHIFT key and reopen Mail. That should be all you need. Mail (or any other app that is slow/unresponsive) will not lose its settings but it won't "remember" previous windows (cache I guess) that were open. It fixed my Mail app immediately.
 
"I have an issue where my Mac is showing 78 unread mail but my iPhone is showing 77. This is on icloud so I would assume mail should sync exactly the same."

Is this your only real "problem"?
I wouldn't consider that to be a problem at all.

If you want to "reset" your mail.app -- or your email account -- I'm thinking the easiest way would be to
- quit Mail
- open Internet preferences (in System Preferences)
- DELETE your existing email account
- then, RE-create the email account "from scratch".
- that -might- clear up the 77/78 problem (but then again, it might not).
Trust me... it's a problem. A huge headache actually. My week old Mac Studio is/was doing it... totally unacceptable. Quit Mail, HOLD Shift while reopening... it'll clear the "cache, I guess". Anyway... it works.
 
Thanks mate. Hopefully the problem won't rear it's head again but if it does I'll try this.
 
Trust me... it's a problem. A huge headache actually. My week old Mac Studio is/was doing it... totally unacceptable. Quit Mail, HOLD Shift while reopening... it'll clear the "cache, I guess". Anyway... it works.

Totally worked for me! I love Ventura's Mail.app; the improved search is so much faster (although I can no longer search just the folder I'm currently in which is super annoying) but after adding a bunch of mboxes from a different Mac the activity window kept showing an non-progressing "indexing." Your tip fixed it immediately. Thanks!
 
The issue reared its ugly head again. I tried the SHIFT and open Mail technique, but that didn't work. Tried a restart, that didn't work. Got too much to do, so just going to live with it for now :(
 
I couldn't live with it so I looked into it. And I found that somehow, a few emails were deleted from my Mac, which I hadn't deleted. These deleted emails though were thankfully still showing on my iPhone. A glitch in mail on Mac it seems! Will report this to Apple.
 
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