I had it for a year in Brooklyn and it was awful. It was actually slower than my dial-up at times. This could also have to do with NYC and the sheer amount of users clogging things up. Also, it fried our telephone line, twice! And it WAY expensive, like $50 a month. I moved and got cable again through Optimum Online and it SMOKES. It's incredibly fast and solid. I get 1.5 Mbps consistently, even with 5 machines on the router. Plus my uploads are just as fast. With basic cable it's only an extra $10 a month. I get basic cable, HBO, and broadband for a total of $40 a month.