Verizon is Down: iPhones Show 'SOS' Mode Due to Network Outage [Resolved]

[MacRumors]

Verizon is experiencing a major outage across the U.S. today, with hundreds of thousands of customers reporting issues with the network on the website Downdetector. There are also complaints across Reddit and other social media platforms.

iPhone users and others with Verizon service are generally unable to make phone calls, send text messages, or use data over 5G or LTE due to the outage. iPhone users may see "SOS" in the status bar, as the device cannot connect to Verizon's network.

AT&T and T-Mobile customers may be indirectly impacted by Verizon's outage.

Apple explains what "SOS" means in a support document:

If you see SOS or "SOS only" in the status bar, your device isn't connected to your cellular network, but you can still make emergency calls through other carrier networks. This feature is available in Australia, Canada, and the United States.

Verizon is aware of the outage, and it is working on a fix.

"We are aware of an issue impacting wireless voice and data services for some customers," said Verizon, in a social media post, shortly after 1 p.m. Eastern Time. "Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience."

https://twitter.com/x/status/2011500483072954495

At 2:14 p.m. Eastern Time, Verizon said it is still investigating the issue.

"Verizon engineering teams are continuing to address today's service interruptions," said Verizon. "Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible."

We will update this story when the outage is fully resolved.

Update: Verizon has promised that all affected customers will be credited an unspecified amount, with more details to be shared soon.

Update 2: Verizon says the outage has been resolved.

Article Link: Verizon is Down: iPhones Show 'SOS' Mode Due to Network Outage [Resolved]

 

[nickawhite]

Guess you can't hear me now...

 

[jz0309]

Well, as someone more famous than I once said: **** happens ...

 

[MacUserFella]

Costs a kidney per month for a plan btw

 

[Slix]

I've got Tracfone (underneath Verizon) and it's currently working fine by me. Hopefully it's restored for everyone affected soon.

 

[iMac The Knife]

Classic Verizon!

 

[Entilzha]

Zero issues for me on Verizon. Odd. Must not be a country-wide issue.

 

[machpost]

I'm a Verizon subscriber and my phone has been working fine all day.

 

[t0rqx]

Starlink co-op incoming...

 

[jbachandouris]

Funny. I was debating on switching from AT&T.

 

[kalafalas]

I have no connection issues with visible here in California ¯\_(ツ)_/¯

 

[dlewis23]

Have not noticed any issues myself.

 

[dominiongamma]

No issues for me

 

[kkclstuff]

huh, when I see major cell phone networks all going down around the same time… my 1st thought as a NYer is foreign attack on US. (but hey Im a product of the 80s... Wolverines!)

 

[dominiongamma]

Classic Verizon!

why? It’s been working all day for me

 

[Spinarelo]

Yup getting SOS only on my personal phone in NYC.... posting this from work phone on at&t

 

[lindros2]

Tried to call in - that was an exercise in insanity.
Outage in GA - SOS-only since about noon eastern.
And for people without issues - not helpful. You're victim shaming and gaslighting. Not cool.

 

[ProbablyDylan]

Astonishing that such critical infrastructure is allowed to be so unreliable.

 

[Mactech20]

Verizon is easily the worst network where I am at. I tried Spectrum mobile for a while and Visible and it was just absolutely abysmal. Also had AT&T and now Mint mobile and I have 0 issues.

 

[barkomatic]

I'm a Verizon customer in NYC and the service is down for me. SOS is displaying.

 

[coolfactor]

Tried to call in - that was an exercise in insanity.
Outage in GA - SOS-only since about noon eastern.
And for people without issues - not helpful. You're victim shaming and gaslighting. Not cool.

Not my interpretation of what I've read here. People reporting that they –aren't– having issues helps to fill in the gaps of just how widespread the outage is. Until I read the comments, my interpretation of the article was a complete 100% outage across the US.

Gotta love a good outage!

 

[840quadra]

Astonishing that such critical infrastructure is allowed to be so unreliable.

IIRC only their land lines (and only in some states) are considered a regulated utility. Cellular service rarely ever is.

 

[chrono1081]

Mines working just fine *knock on wood*.

 

[kingtj1971]

Verizon is easily the worst network where I am at. I tried Spectrum mobile for a while and Visible and it was just absolutely abysmal. Also had AT&T and now Mint mobile and I have 0 issues.

Where I live (Southern IL), Spectrum mobile is terrible with data! I know they use Verizon's network but I just assumed the slow data rates were due to Verizon throttling the Spectrum mobile community vs paying more for their native service? I had Mint and T-Mobile here previously, though, and they weren't a lot better. Faster LTE data in various pockets around town but also a lot of dead zones with no signal at all. I'm told AT&T likely has the best coverage here but I really dislike paying them for anything, based on past experiences.

 

[surfzen21]

Costs a kidney per month for a plan btwView attachment 2595993

If you know where to get kidneys that cheap, I think we can middle man it and make some real money. 😂