I just spoke to a Verizon rep and she told me preorders for iPhone 5 begin at 5am est. I couldn't find another thread that had the official preorder time? Sorry if it has already been posted.
Seriously, after all this time why don't they inform their call center better? Everytime you call you get a totally different response to the same question. They don't know launch time, they don't know upgrade procedure, they don't know anything.
When I got the iphone 4, I was told that they weren't allowing upgrades at all for it, and they most certainly did. Where are they getting their information if we know more than they do?