I've had my iPad Pro 10.5" for a couple of weeks ago now, and whilst I love it and find it to be a great upgrade over my 9.7" Pro, I can't seem to get Wi-Fi calling to activate. Every time it goes through the "Upgrade to Wi-Fi Calling" process, it gives me an error and tells me to contact the carrier. It also gives me this error every time the device starts up from shut down / reboot. Before, on my T-Mobile 9.7" Pro, I had no issues activating Wi-Fi calling, and it worked flawlessly. Same currently goes for my Macbook Pro and the iPhone the number is associated with.
I know this isn't a software issue, because I have properly restored it to count that out, and I know it's not hardware because this is my second 10.5 (the first had major backlight bleed and gave me the same error.) I just got off the phone with Verizon and they say that nothing on their end needs to be activated, which would make sense given that it is working perfectly on my Macbook Pro.
I have no idea where to go next, and am hoping that somebody else has experienced this with some sort of resolution...
I know this isn't a software issue, because I have properly restored it to count that out, and I know it's not hardware because this is my second 10.5 (the first had major backlight bleed and gave me the same error.) I just got off the phone with Verizon and they say that nothing on their end needs to be activated, which would make sense given that it is working perfectly on my Macbook Pro.
I have no idea where to go next, and am hoping that somebody else has experienced this with some sort of resolution...