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073182

Cancelled
Original poster
Jul 13, 2018
1
0
I'm interested to know if others have had problems with Carbonite backup/restore functionality. Here's my story:

Used Carbonite for years on my Win machine, when its hard-drive failed I decided to join the rest of my household and replace the Windows desktop with an iMac.
Well, Carbonite doesn't support a Windows-created backup auto-restore to an Apple OS. I had a lot of manual downloading to do to get all my files onto the iMac. Small gripe.

Two other terrible experiences to share on the iMac with Carbonite. The first, I noticed my iMac was running slowly, checked memory usage and saw the Carbonite daemon was taking up about 1.5 gig of memory AND that no backup of any of my files had been made in nearly 4 weeks. Couldn't get the Carbonite client to run at all (after a force-quite and reboot) so I uninstalled the client, re-installed it then got the auto-backup going again. Ugh, that was nearly a big problem.

The other problem, and this one's an absolute effing dealbreaker: the other iMac in the house had a hard drive failure but all should be fine as it'd been running Carbonite backups for 7 years. Got a new drive, followed all the Carbonite instructions to install the client on the new hard drive, hit restore, and then watched with horror. Nearly every file that ever resided on the old hard drive is downloading...even files and folders that were a) deleted years ago and b) were not present when I logged into carbonite.com to check on how many folders/files and data were going to be restored.

OMFG. The ONE thing you really need from cloud backup is the ability to restore your data after a drive fails.

I'll be cleaning out a whole ton of folders/files once the 'restore' completes (it's been a few days so far, with a few thousand files to go). In the meantime, I'm finding another solution. Right now, I'm probably going to rely on iCloud since my files will be available on all my devices; that seems like a good solution at this point.
 
Probably more appropriate for the Mac Apps forum, it doesn't seem 10.13 related particularly.

I don't use a cloud backup, I use a combination of Time Machine to disks at home and work and CCC. Never had a problem either knowing what was backed up or restoring when needed. Does take more effort though.
 
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