Viewing my UK o2 Bill Online!?!?!?

[Random hero]

I am still unable to do this, im starting to think I must be doing something wrong so can someone please explain it to me step by step?

Thanks

 

[HotblackDesiato]

From the Home page:

1. Click 'View my bill'
2. Log in
3. Click 'Online Bill'

That's it.

 

[arkitect]

I am still unable to do this, im starting to think I must be doing something wrong so can someone please explain it to me step by step?

Thanks

This might help.
https://shop2.o2.co.uk/startmybill/?cm_re=Navigation-_-left-_-ViewMyBill

 

[Random hero]

This is the screen I get, I click where I have circled but it just reloads that page.

 

[HotblackDesiato]

That would happen when you have registered with the O2 website but not entered your mobile number.

Have you registered your mobile number for online billing?

 

[Random hero]

That would happen when you have registered with the O2 website but not entered your mobile number.

Have you registered your mobile number for online billing?

as far as im aware i have, when I click to look at my details it shows my number so i think ive done it right

 

[wrboyce]

O2 online billing system has always sucked, I had an O2 contract about 4 years ago and it's not changed as far as I can tell...

And their site gives you **** about Camino being outdated! *pffft*

 

[mouchoir]

I am still unable to do this, im starting to think I must be doing something wrong so can someone please explain it to me step by step?

Thanks

Try ringing O2 and seeing if they can help you. Should be a free call.

 

[arkitect]

Just curious… have you tried it in any other browsers?

 

[Random hero]

Just curious… have you tried it in any other browsers?

Tried firefox and safari (through my iphone) no joy,

I have notiiced on the o2 page that it says my Cipher Strength should be 128 and mine says its 256.

I have no idea what this means but im gonna blame this.

 

[domness]

I've always been annoyed with the O2 contract bill section on their site. It takes about 10 clicks etc to even get the page up. Annoying how you can't find out easily on your phone.. Have to do it online.

 

[senorFunkyPants]

This is the screen I get, I click where I have circled but it just reloads that page.

You need to click on "online bill" under "view my bill" just under the picture of a phone.

 

[Phatzer]

Hey,

I had a smiliar issue, then I think it wasn't updating correctly... Well, on both occasions I used their online help thing to contact an o2 rep, each time (within 24 hours) they fixed the problem and now I'm always using it.

Since they fixed my problems it's worked a treat and never been a problem

Thanks.

 

[LangleyAls]

had exactly the same problem, would just reload the previous page.
had to ring them up and get it sorted, i suggest you do the same! works perfectly now