So I'm looking to get my iPad either on sale through Walmart or using my Rewards zone at Best Buy. The question is though which will give me less hassle if I have to return it due to to a faulty screen etc? Hopefully there is no restock fees. Am I better off just going through Apple what are the benefits of going that route?
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iPad Walmart/Best Buy which has an easier return process?
- Thread starter bobright
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If you have any problems just take it to Apple no matter where you bought it. They'll swap it out for a white box unit which are 100% factory new, they just do not have the normal retail packaging.
Return for refund, Walmart is easier. Return for warranty, as mentioned, you can always go through Apple regardless of where you bought it.
No restocking fees at Best Buy. You can return it within the allotted period for any reasons whatsoever with no hassle at all.
Warranty is a whole other process through Apple. They have a 'Care' program.
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To me, returns couldn't be easier at Best Buy. I'm a MyBestBuy Elite member (replaced Reward Zone) and have a 45 day return period. Everytime I've returned items to Walmart, the process is easy (really no questions asked, no hassle) but the wait time has always been longer than Best Buy because I always seem to have to wait behind people returning all the random items in the store. Best Buy, during off-peak days/hours (ie. not holiday)...I usually have only 1 to 2 people in front of me at the counter.
Best Buy does not charge restocking fees. I've returned PS Vita memory cards, Nexus 7 (two) and an Magic Trackpad with no questions, hassle or restocking in the past year.
I hate returning anything at Best Buy, in fact, I simply hate Best Buy. 
They ask you for your driver's license on a return and if you return (XX) number items over a specific period (forgot the exact details) you can no longer make returns for a few months (unless they have changed that policy).
They probably won't be around much longer because most people only use them as a showroom and then order things elsewhere. The will go the way of Comp USA and Circuit City (their obituary has already been written) sooner rather than later.
They are TRYING to get better with their recent price match and no restocking fee policies but that is because they had no choice. Their financials haven't been too hot either.
As you can tell I can't stand that place (long story) and continually hope for their demise but unfortunately the employees will suffer the most so on one hand I don't want them to go but on the other ..... farewell BB.
I can't speak of Walmart because other than for a rare food item I don't go there.
They ask you for your driver's license on a return and if you return (XX) number items over a specific period (forgot the exact details) you can no longer make returns for a few months (unless they have changed that policy). They probably won't be around much longer because most people only use them as a showroom and then order things elsewhere. The will go the way of Comp USA and Circuit City (their obituary has already been written) sooner rather than later.
They are TRYING to get better with their recent price match and no restocking fee policies but that is because they had no choice. Their financials haven't been too hot either.
As you can tell I can't stand that place (long story) and continually hope for their demise but unfortunately the employees will suffer the most so on one hand I don't want them to go but on the other ..... farewell BB.
I can't speak of Walmart because other than for a rare food item I don't go there.
This post is ridiculous, hope you get a dead pixel and chipped iPadThe easiest thing is to not buy it if you are already thinking of returning it.
I was a customer service manager at Walmart. My position allowed me to oversee and make a judgment call on most returned items. Walmart, by far, has the easiest and most lax return policy of any retailer.. just keep your receipt and it doesn't really matter if it's outside of the return window - with enough persistance you get the item returned no matter what.
They are almost never factory new, except at the very beginning of a product launch, they *may* be new but they very possibly will already be factory refurbs from ones that failed initial QA/QC.
Personally if I'm buying something sealed box brand new that's defective and I'm within my return window, the last thing I want to do is swap it at Apple for an over the counter refurb out of a white box - I want a full exchange for a new, sealed retail box item.
like others have said, best buy asks for your id every time u return something and depending on how much u return, they will flag you and not allow any returns for a period of time which sucks.
nah, your thread is ridiculous.
Hope yours is perfect, but I'm pretty sure it won't. GL
White box replacements are factory fresh units right around launch time, and for a few weeks after, but then they are "remanufactured". This directly from the Genius Bar last week, as I received a remanufactured 5S to replace a faulty one.
No biggie, just saying.
No biggie, just saying.
I'd say Walmart. Bestbuy has changed their policies a lot recently so they're good, too. What I have concerns whenever I buy a new tablet is the dead pixels and back light leak. Apple does exchange the new one for you but I was asked where the pixels were and blah blah.
