Watch 4 not tracking sleep or heart rate

[danny842003]

Since my wife updated her series 4 to the newest OS the watch is no longer tracking sleep or her resting heart rate.
I’ve been in to privacy settings on both watch and phone and toggled heart rate on and off.
Repaired the watch as a new watch but nothing seems to be fixing it.
Any ideas?

 

[wHD]

if it worked well with the previous version of watchOS, I don't really see what I could do. I would contact Apple support

 

[jz0309]

Since my wife updated her series 4 to the newest OS the watch is no longer tracking sleep or her resting heart rate.
I’ve been in to privacy settings on both watch and phone and toggled heart rate on and off.
Repaired the watch as a new watch but nothing seems to be fixing it.
Any ideas?

can you take an ecg? if yes, there's something in your settings ...