Watch faces don’t talk anymore.

[wesselya]

Can someone clarify this for me

1. The mickey watch face used to talked and on AW3 it doesn’t say what time it is when I press it.

2. I would assume the toy story watch face would say something when it animated itself but it mute.

Anyone else notice this or can shed light on this matter.

 

[bcaslis]

I see the same issue on the Mickey face even though the option to have it talk is on.

 

[dave006]

Please review this Apple Support Document concerning Mickey and Minnie not talking.

Link: https://support.apple.com/en-us/HT207194

Dave

 

[wesselya]

Sorry non of that helped

 

[dave006]

On your Watch try Setting > Tap Sounds & Haptics > scroll down to Tap to Speak Time.

Dave

 

[darrinS]

Toy Story faces "unfortunately" don't have sound. But Mickey and Minnie do. The voices just have to be downloaded. Put your watch on the charger. Open the watch app on your iPhone. in the MY FACES section tap on the Mickey face and scroll down to the Tap to Speak Time option and turn it off and then on. Leave your phone right next to your watch for say a half an hour. The voice files will download and install.

 

[daydayvol]

I’ve tried everything and it doesn’t work. I honestly don’t care but my boy loves Mickey.

 

[SoN1NjA]

I’ve tried everything and it doesn’t work. I honestly don’t care but my boy loves Mickey.

Reset the watch?

 

[daydayvol]

Reset the watch?

Yes. Still nothing.

 

[SoN1NjA]

Yes. Still nothing.

Have you tried leaving your watch and phone charging overnight, connected to Wi-Fi?

 

[daydayvol]

Have you tried leaving your watch and phone charging overnight, connected to Wi-Fi?

It was on the charger for about an hour but I will let it stay overnight tonight. I stay connected to WiFi because Verizon service at my house is blah.

 

[Mw0103]

It was on the charger for about an hour but I will let it stay overnight tonight. I stay connected to WiFi because Verizon service at my house is blah.

The watch isn’t muted, is it?

 

[dave006]

It was on the charger for about an hour but I will let it stay overnight tonight. I stay connected to WiFi because Verizon service at my house is blah.

Are you sure that you have the Watch connected to Wi-Fi and not your iPhone. Place it on the Watch charger with Mickey as the current Watch Face. Wait 15 minutes and then press Mickey and he should tell you the time.

If this does not work, more information about your Watch series, is it new? Did you use of any Beta's and does your Siri speak to you on your Watch? These additional items would help to further debug this.

Dave

 

[darrinS]

Are you sure that you have the Watch connected to Wi-Fi and not your iPhone. Place it on the Watch charger with Mickey as the current Watch Face. Wait 15 minutes and then press Mickey and he should tell you the time.

If this does not work, more information about your Watch series, is it new? Did you use of any Beta's and does your Siri speak to you on your Watch? These additional items would help to further debug this.

Dave

And make sure you are keeping your iPhone right next to your watch.

 

[OBirder]

Are you sure that you have the Watch connected to Wi-Fi and not your iPhone. Place it on the Watch charger with Mickey as the current Watch Face. Wait 15 minutes and then press Mickey and he should tell you the time.

If this does not work, more information about your Watch series, is it new? Did you use of any Beta's and does your Siri speak to you on your Watch? These additional items would help to further debug this.

Dave

It hasn’t been mentioned yet. In addition before you do the above it’s probably best to have the phone connected to a 2.4GHz Wi-Fi Network. The watch won’t connect to a 5GHz Network.

 

[wesselya]

I’m not sure if it’s an issue with the Apple Watch 3 or maybe the Nike version AW3 which is what I have. I don’t care to much for Mickey and Minnie but like the other post my kids love them.

I do have it connected to charger let’s cross fingers that toggling the on off on voice will help. I think my WiFi is 5ghz. Not sure it connects to 2.4. If it doesn’t download voice I’ll add it.

Hope we can get this resolved.

 

[darrinS]

Are you sure that you have the Watch connected to Wi-Fi and not your iPhone. Place it on the Watch charger with Mickey as the current Watch Face. Wait 15 minutes and then press Mickey and he should tell you the time.

If this does not work, more information about your Watch series, is it new? Did you use of any Beta's and does your Siri speak to you on your Watch? These additional items would help to further debug this.

Dave

I just re-read your post. You may be right, but I had this problem when I just received my AW S3. And what worked for me was having my AW connected to my iPhone and both charging next to each other for about an hour. I believed, like music, it downloads to the watch through the iPhone.

 

[dave006]

I’m not sure if it’s an issue with the Apple Watch 3 or maybe the Nike version AW3 which is what I have. I don’t care to much for Mickey and Minnie but like the other post my kids love them.

I do have it connected to charger let’s cross fingers that toggling the on off on voice will help. I think my WiFi is 5ghz. Not sure it connects to 2.4. If it doesn’t download voice I’ll add it.

Hope we can get this resolved.

Not a problem with either Watch and it seems that you already answered the issue. Your Watch needs to connect to Wi-FI while on it's Charger for the voices to download! And, Yes the Watches can only connect to 2.4 GHz Wi-Fi networks. So you need to connect you iPhone to 2.4 GHz and then your Watch will get the connection information via Bluetooth.

Dave
[doublepost=1507697293][/doublepost]

I just re-read your post. You may be right, but I had this problem when I just received my AW S3. And what worked for me was having my AW connected to my iPhone and both charging next to each other for about an hour. I believed, like music, it downloads to the watch through the iPhone.

Did you look at the Apple Support Document I posted earlier? It clearly explains how to force a download. It must be via Wi-Fi to the "Watch".

On your Apple Watch, tap Mickey Mouse or Minnie Mouse.

If they don't speak, you might need to download their voices. Connect your Apple Watch to a trusted Wi-Fi network, then place your Apple Watch on its charger. Wait for about fifteen minutes, then tap the screen again.

Dave

 

[wesselya]

Anyone have any other Suggestions? I’m on able to resolve this.

 

[waw74]

to repeat what Mw0103 said...

you don't have your watch muted do you?

swipe up on the watch face, make sure the bell icon is dim and grey, not red with a line through it.

 

[dave006]

Did you actually connect your Watch directly to Wi-Fi while on it's charger? You will want to turn off Bluetooth on your iPhone to force the Watch to connect to Wi-Fi. Also check your Watch's Control Center to confirm that you have more than one Blue Wi-Fi bar.

Dave

 

[daydayvol]

The watch isn’t muted, is it?

No
[doublepost=1507855917][/doublepost]P

Did you actually connect your Watch directly to Wi-Fi while on it's charger? You will want to turn off Bluetooth on your iPhone to force the Watch to connect to Wi-Fi. Also check your Watch's Control Center to confirm that you have more than one Blue Wi-Fi bar.

Dave

i put my phone in airlplane mode and let my phone connect to my home WiFi. It is a lte S3 Nike. I had 3 WiFi bars.

 

[SoN1NjA]

i put my phone in airlplane mode and let my phone connect to my home WiFi. It is a lte S3 Nike. I had 3 WiFi bars.

Then take it to Apple, we’ve tried everything and it seems you can’t get it to work

 

[daydayvol]

Then take it to Apple, we’ve tried everything and it seems you can’t get it to work

Yeah, I probably will.

 

[SoN1NjA]

Yeah, I probably will.

You're not the OP?

Update: never mind, I see you have the same issue