Watch OS 7.02 Bugs

[jwolf6589]

Is there a major bug in Watch OS 7.02 in terms of unlocking the Mac? Just got off a 2 hour phone call with apple and we tried everything you can think of and nothing worked. I upgraded my iPhone today to the 12 and have been unable to get it to unlock my MacBook pro which previously worked flawless on the XR.

 

[jz0309]

How did you transfer your watch? Restore from backup?
Since you talked to Apple, I assume you made sure that on your Mac Apple Watch is still setup to unlock your Mac? Have you tried toggling that?

edit: it’s working fine for me... 7.02

 

[jz0309]

Also, someone posted this a while back when watchOS 7 had issues:


Steps (follow at your own discretion)

1. Open "Keychain Access"
2. In "View", enable "Show Invisible Items"
3. Search for "Auto Unlock"
4. You should see a whole bunch of application passwords for "Auto Unlock: XXXX's ..."
5. Select all records and delete (this will reset/disable auto unlock on other Macs if you use multiple Macs)
6. Whilst still in "Keychain Access", search for "AutoUnlock" (no space)
7. There should be 4 entries for "tlk" "tlk-nonsync" "classA" "classC"
8. Select 4 records and delete (don't worry if they re-appear, the system repairs this automatically)
9. Open "Finder" and navigate to "~/Library/Sharing/AutoUnlock"
10. There should be two files "ltk.plist" and "pairing-records.plist"
11. Delete both files
12. Open "System Preferences" and try enabling auto unlock. You may need to enable it twice, the first attempt will fail

 

[jwolf6589]

Also, someone posted this a while back when watchOS 7 had issues:


Steps (follow at your own discretion)

1. Open "Keychain Access"
2. In "View", enable "Show Invisible Items"
3. Search for "Auto Unlock"
4. You should see a whole bunch of application passwords for "Auto Unlock: XXXX's ..."
5. Select all records and delete (this will reset/disable auto unlock on other Macs if you use multiple Macs)
6. Whilst still in "Keychain Access", search for "AutoUnlock" (no space)
7. There should be 4 entries for "tlk" "tlk-nonsync" "classA" "classC"
8. Select 4 records and delete (don't worry if they re-appear, the system repairs this automatically)
9. Open "Finder" and navigate to "~/Library/Sharing/AutoUnlock"
10. There should be two files "ltk.plist" and "pairing-records.plist"
11. Delete both files
12. Open "System Preferences" and try enabling auto unlock. You may need to enable it twice, the first attempt will fail

Tried this as well and it did not work.

 

[jwolf6589]

How did you transfer your watch? Restore from backup?
Since you talked to Apple, I assume you made sure that on your Mac Apple Watch is still setup to unlock your Mac? Have you tried toggling that?

edit: it’s working fine for me... 7.02

Yes I restored from backup and it did not unlock the mac.

 

[jz0309]

Yes I restored from backup and it did not unlock the mac.

and I assume you rebooted all 3 devices, watch, phone, Mac?
I had to do the procedure in post 3 on my iMac, once during upgrades to watchOS 7, running Mojave.
I'm running Big Sur public beta on my MacBook and have upgraded at least 4 times in the past 6 well have to eks, one time I had to toggle the "allow Apple Watch ..." on/off to get it working again.

so when you say you restored from backup, so you did a unpair with old phone and then restored - so for the Mac the watch looks like a new device, which means you will have to toggle that switch in system preferences ...

beyond that, not sure that I have any other idea at this point

 

[jwolf6589]

and I assume you rebooted all 3 devices, watch, phone, Mac?
I had to do the procedure in post 3 on my iMac, once during upgrades to watchOS 7, running Mojave.
I'm running Big Sur public beta on my MacBook and have upgraded at least 4 times in the past 6 well have to eks, one time I had to toggle the "allow Apple Watch ..." on/off to get it working again.

so when you say you restored from backup, so you did a unpair with old phone and then restored - so for the Mac the watch looks like a new device, which means you will have to toggle that switch in system preferences ...

beyond that, not sure that I have any other idea at this point

Oh yes I rebooted all three devices more than once and still it does not work. I unpaired the old iPhone indeed before I paired. The apple support agent has sent a diagnostic report to engineering for further troubleshooting. Perhaps this is a bug in Catalina or watch OS 7.x. Don't know why it worked like a charm on my XR however.