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macrumors newbie
Original poster
Sep 29, 2013
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Hello, new to the forums here. I realise this has probably been touched upon many a time but having looked through the forums, I've found nothing similar to what I need.

This morning, I was getting ready, I picked up my phone to check the time and it appeared to have a stain under the screen. I have not dropped the phone in water, it has never been submerged in water or anything like that, but underneath the screen there just seems to be water.

The phone is functioning. The touchscreen works fine, just this stain over the screen. I've had it in rice all day to try and improve it, and I've set it atop warm surfaces, but nothing seems to budge it and when i press the screen, the stain doesn't move at all. It doesnt seem to be damaged but obviously a stain like this is making me worry. I need my phone and im scared to charge it in case it goes kablooey.

Is there any advice anyone can give me on how to ensure my phone is safe, I don't mind having the stain as long as that's all it is and I know the phone is safe to charge and use.

I've attached a picture of said "stain" in case it helps!

Thanks to anyone who can help me, I'm really at my wits end!
 

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Something similar to this happened to an iPod nano of mine when I cleaned it with rubbing alcohol.

Since water is in the LCD layers, and doesn't appear to be affecting the digitizer or anything, I wouldn't worry too much, I.e. No permanent damage has been done. The stain may never go away fully, but it should still function.

That said, I would turn it off completely (hold the power button, slide to power off) and stick it in a zip lock baggy filled with uncooked rice. This will help draw out any moisture from inside. I once dropped an iPod touch in water, and it while it seemed to be destroyed, after two weeks in rice it was fine.
 
Stupid question but have you dropped it all? I've never seen anything like that before.

No I haven't. When I went to pick it up, it was under a towel so I think it might have been something to do with the condensation from that, but theres no moisture at all other than what i see under the screen. In saying that I ONLY see the stain when it's on, you cant see it when the screen is blacked out.

Something similar to this happened to an iPod nano of mine when I cleaned it with rubbing alcohol.

Since water is in the LCD layers, and doesn't appear to be affecting the digitizer or anything, I wouldn't worry too much, I.e. No permanent damage has been done. The stain may never go away fully, but it should still function.

That said, I would turn it off completely (hold the power button, slide to power off) and stick it in a zip lock baggy filled with uncooked rice. This will help draw out any moisture from inside. I once dropped an iPod touch in water, and it while it seemed to be destroyed, after two weeks in rice it was fine.

I'll need to try and get some of that alcohol tomorrow. Kept it in rice all day but going to keep it in rice overnight to see if it makes ANY difference whatsoever. I'm just a little scared to plug the charger into it as the water does seem to be near the bottom.
 
No I haven't. When I went to pick it up, it was under a towel so I think it might have been something to do with the condensation from that, but theres no moisture at all other than what i see under the screen. In saying that I ONLY see the stain when it's on, you cant see it when the screen is blacked out.



I'll need to try and get some of that alcohol tomorrow. Kept it in rice all day but going to keep it in rice overnight to see if it makes ANY difference whatsoever. I'm just a little scared to plug the charger into it as the water does seem to be near the bottom.

Oh the alcohol won't help -- that's what ruined my iPod! But -- the rice will take a long time to work. I'm guessing it should be okay to charge as nothing has shorted out.

It could also be, albiet unlikely, that the LCD has a hairline crack in it.

I think your best bet would be to take it to an Apple Store, so if nothing else they can tell you exactly what is wrong.
 
Wasn't there a thread here about a year ago where this was the symptom of some iPhone 5s defective screens?

It won't hurt to take it to an Apple store for them to check out. Is the moisture sensor red (inside the headphone jack)?
 
Hello, new to the forums here. I realise this has probably been touched upon many a time but having looked through the forums, I've found nothing similar to what I need.

This morning, I was getting ready, I picked up my phone to check the time and it appeared to have a stain under the screen. I have not dropped the phone in water, it has never been submerged in water or anything like that, but underneath the screen there just seems to be water.

The phone is functioning. The touchscreen works fine, just this stain over the screen. I've had it in rice all day to try and improve it, and I've set it atop warm surfaces, but nothing seems to budge it and when i press the screen, the stain doesn't move at all. It doesnt seem to be damaged but obviously a stain like this is making me worry. I need my phone and im scared to charge it in case it goes kablooey.

Is there any advice anyone can give me on how to ensure my phone is safe, I don't mind having the stain as long as that's all it is and I know the phone is safe to charge and use.

I've attached a picture of said "stain" in case it helps!

Thanks to anyone who can help me, I'm really at my wits end!

Did you have it in the bathroom during your shower?
 
This is what happens when the backlight film on the very back of the LCD assembly gets wet (and invariably, damaged). You would need to replace this to fix the affliction.
 
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