Water Sensor

[Lingham]

Whilst I was waiting for the appointment at the Genius Bar I was sitting next to a guy who was having issues with his 3GS for whatever reason and the techies as part of the diags always put a sensor in the headphone socket where the water sensor is and if it goes pink then it has come into contact with water and the warranty is void apparently a customer told me when the guy went away to scan something?

Is this true?

 

[Satori]

Whilst I was waiting for the appointment at the Genius Bar I was sitting next to a guy who was having issues with his 3GS for whatever reason and the techies as part of the diags always put a sensor in the headphone socket where the water sensor is and if it goes pink then it has come into contact with water and the warranty is void apparently a customer told me when the guy went away to scan something?

Is this true?

Yes it is

 

[saving107]

http://support.apple.com/kb/ht3302

 

[Ivan P]

Look in the headphone jack of your iPhone - see that white thing at the very end of it? That's the sensor. There's also one hidden in the dock connector, and several inside the device. It's the same with iPods too.

 

[Lingham]

Do they class listening to it in the shower/bathroom as water damage or natual conditions?

 

[Ivan P]

Most definitely water damage. The humidity in a bathroom with a hot shower running will be well above the usage conditions Apple specifies on its website.

 

[Lingham]

Most definitely water damage. The humidity in a bathroom with a hot shower running will be well above the usage conditions Apple specifies on its website.

So how could you use some of those docks/speakers you see around in a bathroom? Basically means you cant?

 

[VulchR]

Whilst I was waiting for the appointment at the Genius Bar I was sitting next to a guy who was having issues with his 3GS for whatever reason and the techies as part of the diags always put a sensor in the headphone socket where the water sensor is and if it goes pink then it has come into contact with water and the warranty is void apparently a customer told me when the guy went away to scan something?

Is this true?

False! There are two water sensors, with the second sensor on the actual circuit board, and Apple's publicly stated policy is that both must indicate water exposure to void the warranty. See story by the BBC here.

 

[mackmgg]

Most definitely water damage. The humidity in a bathroom with a hot shower running will be well above the usage conditions Apple specifies on its website.

The humidity in the bathroom shouldn't be too much. If you bring it in the shower then yes, but the rest of the bathroom should be fine.

False! There are two water sensors, with the second sensor on the actual circuit board, and Apple's publicly stated policy is that both must indicate water exposure to void the warranty. See story by the BBC here.

The second is in the dock connector, and only one has to be red to void the warranty

 

[Daveoc64]

The second is in the dock connector, and only one has to be red to void the warranty

There are sensors inside the phone as well (two externally visible, two are hidden inside).

Apple told the BBC that all four must be triggered for the warranty to be void in the UK, so customers in other countries might get that honoured by Apple in their country.