Water Spill turned lucky

[thepro8]

Had a 3 week old mac book air, 13". My kitchen faucet broke spilling water all over the new computer breaking it. Took it into Apple and they swapped it out for a new one! Way to go Apple!

 

[abz1981]

so apple swapped your water damaged mba with a new replacement one free of charge? very lucky

 

[PaulCostello]

thats why i love apple. impeccable service, miles above anything else.

 

[thepro8]

so apple swapped your water damaged mba with a new replacement one free of charge? very lucky

Yup. I handed them just the machine, they handed me a brand new sealed one so I also got an extra power cable.

 

[Puevlo]

But then will they then just sell the water damaged MacBook Air to some other poor soul?

 

[53x12]

Great service. Especially since they didn't have to do anything and could have said SOL.

 

[Spink10]

But then will they then just sell the water damaged MacBook Air to some other poor soul?

no way

 

[yusukeaoki]

Cant believe they didnt check the LSI lol

 

[thepro8]

But then will they then just sell the water damaged MacBook Air to some other poor soul?

No way, they will do a full diagnosis, find the real issue and fix before selling as a refurb.

 

[abz1981]

I hope they don't end up sending you a invoice for a replacement MBA, once they find out it has liquid damage. Otherwise you may have to return the MBA back.