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Weak Wifi Signal iPhone 5

R

ruckleapple

macrumors member
Original poster
Sep 13, 2012
37
1
Japan
OK, first iPhone 5 problem.
I've logged into the wifi at my house and my iPhone has accepted it but if I walk 3 meters away from the router the signal bars drop down from full to nothing and LTE comes back on. While my iPhone 4 still has wifi signal with full bars.

Any ideas?
 
I have exactly the same issue. It connects at very short range but drops off after a few meters. I have tried resetting the wireless settings, resetting all network settings and finally wiped everything and started again. Still no luck :(
 
I can't comment on my home wifi but my iPhone 5 is on my works wifi and the range seems fine, although I can't comfirm where the wifi originates from.
 
Stibbzy said:
I have exactly the same issue. It connects at very short range but drops off after a few meters. I have tried resetting the wireless settings, resetting all network settings and finally wiped everything and started again. Still no luck :(
Click to expand...

I've tried all that too. Still no luck. If I hold the phone next to the router I get full bars of Wifi. I walk away 2.5 meters and they vanish.

This sucks.
 
Something might be wrong with your Phones Wifi antenna.

Or its not compatible with your Wifi base station.


To test this, go get on some other Wifi.

See if it still does this with other Wifi stations.
 
I am having opposite situation. Wifi range is much better than iphone 4s. I am picking up wifi signals that are way further out than with my old phone.
 
Is it possible that the phone is automatically switching to the stronger signal?

I'm not sure about this and don't know, it's just a guess.
 
Any chance the few of us who are having the same problem also have guest networks with hidden SSID running? Or just guest networks?
 
Could it possibly be that the phone is connecting on the 5ghz band which produces a weaker penetration signal? Check your router settings to see if you have a 5ghz band active.
 
Same issue here as well. I have my Gnex side by side with my iPhone 5 and my iPhone 5 is crawling on wifi compared to my Gnex.
 
I dont have a 5GHz router. My neighbor does, but I'm not connecting to his network...

----------

BTW, I have a iPhone 4s that has been updated to iOS6 and I don't have wifi problems with it.

I am on the phone with Apple support now.
 
It's not a 5ghz or 2.4 ghz problem. It's an antenna issue. Within 1ft of the access point, network speed is great. 10 ft from the AP and you have no signal.

I'm in the same room as my AP and I have no signal. It's not being blocked. My 4s has full signal.

I'm tried my Airport Express, Airport Extreme and Time Capsule. All have the same problem.

Bluetooth has the same problem. I have a genius bar appt tomorrow, but I probably won't wait that long to smash this hunk of ****.
 
motty2307 said:
Is it possible that the phone is automatically switching to the stronger signal?

I'm not sure about this and don't know, it's just a guess.
Click to expand...

I was wondering the same thing. They should turn off the cellular and keep wifi on. Then see if the wifi stays on at a further distance away.
 
I tried turning off cellular data, that did not work.
I tried changing router wireless channel. Did not work.
I tried disabling LTE. Did not work.
I rebooted router. Did not work.

After being on the phone with their tier 2 tech support, he told me that I tried everything and the only thing left to do is to erase all data and completely reset the phone. Set it up as new phone. Not sign into any accounts and not restore. Try WiFi and then call him back. Trying that now. Will report back.
 
Had the same issue. Went to apple store and they exchanged it. Now wifi works!
 
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