webcam and illumination keys not working

[Jredman]

hi all,
I forgot to turn off my mac book pro for three day without using it,
when I can back the screen was not responding, only the start sound has working
a friend told me to press cmd+mag+r+p at the start and it worked my mac is now working
but my webcam and the illumination of the keys is not
thanks for your help

 

[Habitus]

hi all,
I forgot to turn off my mac book pro for three day without using it,
when I can back the screen was not responding, only the start sound has working
a friend told me to press cmd+mag+r+p at the start and it worked my mac is now working
but my webcam and the illumination of the keys is not
thanks for your help

As this seems like a rather serious issue, I suggest AppleCare. Given that it's a new MBP, I presume, it's still under warranty.

Call or set up an appointment with your nearest Apple store.

Good luck,

Habitus