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website's movie player wont work on PC..help!

reelhero

reelhero

macrumors newbie
Original poster
Sep 27, 2010
8
0
I designed my website

http://toddheymandirector.com/

All pages work fine on a mac on all browsers and it used to work fine on PC.

Suddenly now, the player pages (quicktime movies) dont work on any browser on any PC (go to SPOTS, NEW, FILM). A black rectangle shows up and a page error message.

Anyone have any ideas? Its important I fix this, I'm up for a job..

thanks!
 
Are these the errors?

Code: 
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)
Timestamp: Tue, 28 Sep 2010 01:23:23 UTC


Message: Access is denied to: http://www.toddheymandirector.com/style/csshover3.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/style/csshover3.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/style/csshover3.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/style/csshover3.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/


Message: Access is denied to: http://www.toddheymandirector.com/iepngfix.htc
Line: 0
Char: 0
Code: 0
URI: http://toddheymandirector.com/SPOTS/

That's the one I get in IE8 and Windows 6.1, but I can see the QT Player "window".

qpgcqb.png
 
i dont have a PC so Im relying on a friend who does..but it seems like thats what he described..

any thing stand out as to why..?
 
If it's important for cross platform compatibility, I'd steer clear from using a quicktime movie format as a container. I'd use a mp4 or m4v format if you want to use the html 5 video function.

If not, unfortunately flv is still the dominant format.
 
reelhero said:
i thought H264 was mp4..
if i export an MPEG-4 will that work across platforms?

its strange bc my friend uses the same codec and everyone can see his on all PCs

http://www.smile-edit.com/commercials/
Click to expand...

H264 is a codec, an MPEG-4 codec to be exact.
.mp4 and .mov are containers/formats, which are used to embed data encoded with a variety of codecs.
Thus an .mp4 and a .mov file can both use the H264 codec.
.mp4 is a more open container format than .mov, it can play via a variety of players, while .mov is tied to QT Player (and maybe a few others, if that's the case).
 
Quicktime Streams Scripts

The problem is the Javascript that you are using to embed quicktime movies:

This is for poster movie:

One way to embed a streaming movie is with a poster movie. The client clicks on the poster movie to start the stream. The poster movie can be a file in any format that QuickTime can open (usually a still image). Poster movies are usually used with the target attribute. Using the target attribute, the movie can play in the same space as the poster movie (target set to 'myself') or in QuickTime Player (target set to 'quicktimeplayer'). The url that plays when the poster movie is clicked is set by the href attribute. The following code is used to create a poster movie that will play the stream in the same space as the poster image (target is set to 'myself'):

Code: 
<script language="JavaScript" type="text/javascript">
QT_WriteOBJECT('skipjames.jpg','384','232','',
'href','rtsp://myserver.edu/crowjane.mov',
'target','myself',
'controller','false');
</script>

Note: A good format to use for a Poster Movie is a .qtif file. The qtif file format is an image file format that only QuickTime understands, so it is unlikely to be hijacked by other players. In addition, setting the mime type with the 'type' attribute to insure the QuickTime plugin will get control. Most image formats can be converted into a qtif files with QuickTime Pro and PictureViewer (Classic Mac OS and Windows) or Preview (Mac OS X). Setting the 'controller' attribute to 'true' displays only the image without the playback controller. When the user clicks on the picture the controller will be displayed. If you want to keep the controller hidden, the attribute 'saveembedtags' can be set to 'true'.

This is for a reference movie:

All reference movies can be embedded by specifying them as the first attribute for the QT_WriteOJECT method. Streaming movies embedded using reference movies are often used with the autoplay attribute set to true. In this case the attribute has been set to false so you can scroll to the movie and press the play button on the controller when you want to view the movie. The following code shows a typical use of a reference movie:

Code: 
<script language="JavaScript" type="text/javascript">
QT_WriteOBJECT('crowjane.mov','384','232','',
'autoplay','false');
</script>

Also in order to play quicktime videos, in a pc, they must have quicktime installed, for the plugin to function correctly.
 
reelhero said:
btw..the friends on PCs that werent able to see it had downloaded the latest quicktime
Click to expand...

Just an FYI for you, many corporate workstations don't have qt installed so you may still be alienating potential visitors (like myself).
 
The easiest way is to upload your video to YouTube or Vimeo, if the video can be public.

They both have embed code that work for variety of devices.
 
Im sorry..youtube based video viewing isnt acceptable in my business.. I need to get my current site working as is.. This is a recent problem..wasnt like this only a month ago
 
reelhero said:
Im sorry..youtube based video viewing isnt acceptable in my business.. I need to get my current site working as is.. This is a recent problem..wasnt like this only a month ago
Click to expand...

Lots of businesses use YouTube.

The problem is, some PCs don't have html5 or mp4 support (most old I.E.), and you need a system that switches compatible videos.
 
i have a youtube channel as a back up.

i certainly can encode my videos ad host them as FLVs as well but is there a way to tell the browser to play those instead on a PC.. in the same autoplay format that I currently have..

the irony is my dads old PC plays them fine.. i know many PCs can as well as the many who cant..its that incnosistency that I'm concerned with..
 
That's due to the browser and installed plugins.

IE9 suppose to do HTML5 but not many people have updated to it yet.

If you need a service, then brightcove is similar to YouTube, but for paying customers.
 
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