Hi there
I recently bought a brand new MacBook pro 15" the one with a dedicated nvidia 750 vid card. However I'm facing weird problems while connecting it to a external monitor Asus PB278 (1440p monitor). I use a mini display port to display port cable.
My problem is: Sometimes it works perfectly, but then if I put the laptop to sleep, sometimes it won't recognise the screen at wake up, at first I tried to restart the system, power on and off the monitor, connecting and reconnecting the cable... nothing worked. I even bought a expensier cable thinking it was probably a low quality cable. I found that then only way to fix this is to connect the monitor with a mini display to HDMI cable I have (won't support over 1080p), and then put the mini display to display port cable again... it is freaking bizarre.
This is very frustrating, I live outside the US and while the retailer will honor the guarantee I'm not sure if this is a Software or Hardware problem, It will take them about 3 weeks to replace my system which is unfortunate due to I have plenty of work to do. I don't want to send it on guarantee just to find out hey... display recognition is broken again. My questions are:
Is there a way to know if this is a hardware or software problem?
I've heard Yosemite is having some issues regarding external displays, is this one of those?
Have you found yourself experiencing this problem? Could you fix it?
Sorry if my english is a bit weird, thanks in advance.
MacBook Pro with Retina display, OS X Yosemite (10.10.2)
I recently bought a brand new MacBook pro 15" the one with a dedicated nvidia 750 vid card. However I'm facing weird problems while connecting it to a external monitor Asus PB278 (1440p monitor). I use a mini display port to display port cable.
My problem is: Sometimes it works perfectly, but then if I put the laptop to sleep, sometimes it won't recognise the screen at wake up, at first I tried to restart the system, power on and off the monitor, connecting and reconnecting the cable... nothing worked. I even bought a expensier cable thinking it was probably a low quality cable. I found that then only way to fix this is to connect the monitor with a mini display to HDMI cable I have (won't support over 1080p), and then put the mini display to display port cable again... it is freaking bizarre.
This is very frustrating, I live outside the US and while the retailer will honor the guarantee I'm not sure if this is a Software or Hardware problem, It will take them about 3 weeks to replace my system which is unfortunate due to I have plenty of work to do. I don't want to send it on guarantee just to find out hey... display recognition is broken again. My questions are:
Is there a way to know if this is a hardware or software problem?
I've heard Yosemite is having some issues regarding external displays, is this one of those?
Have you found yourself experiencing this problem? Could you fix it?
Sorry if my english is a bit weird, thanks in advance.
MacBook Pro with Retina display, OS X Yosemite (10.10.2)