Another takeaway from my Apple ID drama (with a happy end) is this. Apple told me that they gradually made the answers to the security questions very strict. Here is an example of how things were and how things are now.
Say these are the Apple ID security questions and answers.
street name where you lived as a child
1012 West Street
best teenage friend
John Preston
Allowed in OLD situation
1012 West Street
1012 west Street
1012 West street
1012 Weststreet
1012 West str
John Preston
john preston
John preston
Johnpreston
John-preston
Permitted in the new situation (strict)
1012 West Street
John Preston
It means that if you didn't care for spacing/under and uppercase correctly, you can't access your account (or only with the help of a trusted device)
Because the security questions are in a carousel and you have only three chances, I calculated that in my case, I had only 0.05% chance of entering the correct answers, although I knew it was 1012 West Street and John Preston but was unsure about spacing and under/uppercase.
So if you find this thread because you have problems with security questions yourself, try instead of typing in Street and not Str or otherwise. It can be the difference between success and failure.
Say these are the Apple ID security questions and answers.
street name where you lived as a child
1012 West Street
best teenage friend
John Preston
Allowed in OLD situation
1012 West Street
1012 west Street
1012 West street
1012 Weststreet
1012 West str
John Preston
john preston
John preston
Johnpreston
John-preston
Permitted in the new situation (strict)
1012 West Street
John Preston
It means that if you didn't care for spacing/under and uppercase correctly, you can't access your account (or only with the help of a trusted device)
Because the security questions are in a carousel and you have only three chances, I calculated that in my case, I had only 0.05% chance of entering the correct answers, although I knew it was 1012 West Street and John Preston but was unsure about spacing and under/uppercase.
So if you find this thread because you have problems with security questions yourself, try instead of typing in Street and not Str or otherwise. It can be the difference between success and failure.