Great links. The idea of software applications and data that are stored in "the ether" may seem like a great concept, but consider:
1) How secure is your data?
2) What is the lifespan of the applications?
3) Are there compatability issues and what are my exit strategy options for my data if I stop using the applications?
1) Fairly secure. Most reputable companies use industry standard encryption for your data. Unless they get your key, they can't get your data.
2) It depends on the company. Small companies may not be around in ten years. Something like Microsoft may not be going away any time soon, but they may just decide to cancel their Skydrive service, for example.
3) Again, it depends on the company. Most bigger companies will probably make transfer of data/services fairly easy.
Who owns the data stored in the cloud after a company goes belly up?
Who owns the data during transmission?
Who is liable if the information is corrupted, stolen, modified, during or after transmission?
What happens if you need to change data storage vendors?
What happens if your company is bought, will the contract be able to handle moving to new ownership?
What happens if you store financial data, private data, medical data and it's compromised?
Does the storage vendor have the right to sift through your data for trends and then create new business ventures?
SO many potential problems.
Most online firms, at least online data storage firms I have dealt with, use end-to-end encryption, so the data is protected during transmission. This will protect it from snooping. I haven't dealt with any cloud services like hosted email, though. I can only assume they use similar techniques. As for the business side, such as companies being bought, going out of business...that is another problem entirely. The tech side is pretty locked down. Business models, on the other hand, may not be.
I'll just relate one experience with cloud computing. I was working for a consulting firm, and one of our fairly new clients was a publishing company. They had one server with around 500GB worth of data on it. Their previous tech person had set them up with an online backup service, even though the server had a tape drive in it. The server died had a massive failure one day, and corrupted their RAID array. After getting it back up and running, I attempted to restore their data from said company. I had no luck, and they kept telling me the encryption key was wrong. After fighting with them a while, they figured out the problem. (Somebody had entered the wrong key in their account info). I fired up the download and let it go overnight. Sometime during the night, it had died. It seems the publishing company's ISP cut them off after seeing the massive data transfer. I tried it at our office, and had similar results. The backup company had a policy to send data on external HDDs, but they kept balking when we asked them to do that. Finally, after a week of going round and round with them, and the owner of the publishing company threatening them with legal action, they overnighted an external drive with the data on it.
I've been wary of such services since.
On encryption, my concern is more that there are so many vendors jumping on this, that people just assume that everything is encrypted. I wanted to just put it in writing to keep people thinking about it.
The cloud storage thing is great as long as nobody has to test the recovery portion as you said. I have a customer begging for damn near free online backups. They're nuts. I'll be bringing in a Barracuda demo unit to show what onsite/offsite can do, but the purely software ones I just don't trust.
I think most companies would offer it, if for no other reason than fear of being sued/arrested. But, potential customers should always check the encryption used.
For a business, I would be wary of such a service. I prefer something like tape backups taken offsite. Or even better, a full blown COOP site far away from your main server room. For personal use, I don't have a problem with the software based services. I've been comparing different vendors, but I still haven't decided on one. I looked at Carbonite, but they don't backup network or external drives, which means I can't backup my NAS. Several other services have this same limitation.
Can anyone explain it in simple and plain English? Thank you.![]()
Can anyone explain it in simple and plain English? Thank you.![]()
Who owns the data stored in the cloud after a company goes belly up?
Who owns the data during transmission?
Who is liable if the information is corrupted, stolen, modified, during or after transmission?
What happens if you need to change data storage vendors?
What happens if your company is bought, will the contract be able to handle moving to new ownership?
What happens if you store financial data, private data, medical data and it's compromised?
Does the storage vendor have the right to sift through your data for trends and then create new business ventures?
SO many potential problems.
You mean like how sony stored its information?1) Fairly secure. Most reputable companies use industry standard encryption for your data. Unless they get your key, they can't get your data.
You mean like how sony stored its information?
I don't think a blanket statement of "fairly secure" really makes people feel good when we read about various hacker intrusions. I mean if defense contractors are getting hacked and they have some extremely sensitive data, how can I feel secure especially when companies like sony thought storing passwords, credit card # and userids in plain text were a good idea.